thread Re: What can I do when I need support and not even my account executive answers my email or phone ca in Archived Discussions (Read Only) https://community.squareup.com/t5/Archived-Discussions-Read-Only/What-can-I-do-when-I-need-support-and-not-even-my-account/m-p/344879#M6229 <P>Thank you so much&nbsp;<a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/113163">@HC_Charlie</a>&nbsp;! I'll try</P> Fri, 25 Feb 2022 16:21:47 GMT groovooapp 2022-02-25T16:21:47Z What can I do when I need support and not even my account executive answers my email or phone calls? https://community.squareup.com/t5/Archived-Discussions-Read-Only/What-can-I-do-when-I-need-support-and-not-even-my-account/m-p/344637#M6226 <P>How can I get Square support's attention? I already called support, sent messages in chat, wrote several emails and got no help. Is there an ombudsman department? How can I escalate my need?</P> Thu, 24 Feb 2022 18:03:45 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/What-can-I-do-when-I-need-support-and-not-even-my-account/m-p/344637#M6226 groovooapp 2022-02-24T18:03:45Z Re: What can I do when I need support and not even my account executive answers my email or phone ca https://community.squareup.com/t5/Archived-Discussions-Read-Only/What-can-I-do-when-I-need-support-and-not-even-my-account/m-p/344864#M6227 <P>Hello <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/414450">@groovooapp</a> I'm sorry you're having trouble with your account. Here is some info about contacting Support. Click the link <A href="https://squareup.com/help/us/en/contact?panel=1D672F04762D" target="_blank" rel="noopener"><STRONG>here</STRONG></A>, then click "I don't see my issue" and you should be prompted to what further action you can take. I hope this helps solve your issue.</P> Fri, 25 Feb 2022 15:39:05 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/What-can-I-do-when-I-need-support-and-not-even-my-account/m-p/344864#M6227 HC_Charlie 2022-02-25T15:39:05Z Re: What can I do when I need support and not even my account executive answers my email or phone ca https://community.squareup.com/t5/Archived-Discussions-Read-Only/What-can-I-do-when-I-need-support-and-not-even-my-account/m-p/344879#M6229 <P>Thank you so much&nbsp;<a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/113163">@HC_Charlie</a>&nbsp;! I'll try</P> Fri, 25 Feb 2022 16:21:47 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/What-can-I-do-when-I-need-support-and-not-even-my-account/m-p/344879#M6229 groovooapp 2022-02-25T16:21:47Z