thread Re: How do I get a customers payment when they pay through the Invoice? in Archived Discussions (Read Only)

How do I get a customers payment when they pay through the Invoice?

dianes74 — Mon, 14 Nov 2016 20:29:21 GMT

How do I get a customers payment when they pay through the Invoice?

Re: How do I get a customers payment when they pay through the Invoice?

VanKalkerFarms — Mon, 14 Nov 2016 21:06:10 GMT

It will be deposited in your bank account just like a Square Register transaction would be.

Re: How do I get a customers payment when they pay through the Invoice?

dianes74 — Mon, 14 Nov 2016 21:15:20 GMT

So, I wont even see it in Square as a transaction?

Re: How do I get a customers payment when they pay through the Invoice?

Sean — Mon, 14 Nov 2016 21:59:20 GMT

@dianes74 - It will show up in your sales history once the invoice is paid. 🙂 You can also visit the Invoices tab of the Square Dashboard to check on the status of all of your invoices.

Re: How do I get a customers payment when they pay through the Invoice?

dianes74 — Mon, 14 Nov 2016 22:14:56 GMT

@Sean, I got the email for both payments, saying they have been made but do not see them in my dash. The email says they paid, however I do not see them in Sales anywhere.

Re: How do I get a customers payment when they pay through the Invoice?

dianes74 — Mon, 14 Nov 2016 22:16:30 GMT

and the invoices still say unpaid. Did I do something wrong? This system is not too user friendly.

Re: How do I get a customers payment when they pay through the Invoice?

Sean — Mon, 14 Nov 2016 22:18:56 GMT

@dianes74 - It sounds like something irregular must be going on, as they should definitely show up. Please reach out directly so we can dig deeper for you. Also, I think it will seem more user-friendly after you use it for while, promsie. 🙂

Re: How do I get a customers payment when they pay through the Invoice?

dianes74 — Mon, 14 Nov 2016 22:24:24 GMT

@Sean Ok I'll give you a call later or tomorrow. I can't do anything right now.

Re: How do I get a customers payment when they pay through the Invoice?

Sean — Mon, 14 Nov 2016 22:29:02 GMT

@dianes74 - Sounds good, we look forward to helping you get things sorted out!