Appointments and check-out payments OR How to add a Link to an acceptance message

JenJoan — Thu, 24 Nov 2016 00:09:13 GMT

I am using Appointments to schedule Art Parties.

#1. Can I change the word 'appointment' to 'parties' in the communications messaging?

#2. How can I allow the customer to pay for party options after they schedule their party? (# of guests, pizza option...etc)

#3. If the only way to direct a guest to 'payments with options' is back to the online store, then how can I include a live link in their acceptance email message?

Thanks

Ultimately I wish a guest could schedule the party and pay for options at the same time.

Re: Appointments and check-out payments OR How to add a Link to an acceptance message

Tom — Thu, 24 Nov 2016 00:08:47 GMT

Hi @JenJoan, thanks for bringing up these points.

I see what you mean. At this time, you can change the body of your communications messaging, but the subject line isn't editable. In addition, live links aren't supported with new appointment notifications. Regarding party options, the best work-around for having your customer pay after they've scheduled is to instruct them to copy/paste the Online Store link into a browser.

I can definitly see how these features would streamline both the customer's and your experience. Rest assured that I'll be surfacing these suggestions with our Product Liaison team. Please keep in touch for update and let us know if you have any further questions.

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Appointments and check-out payments OR How to add a Link to an acceptance message

Re: Appointments and check-out payments OR How to add a Link to an acceptance message