thread Does the register allow you to ring multiple customers at the same time? in Archived Discussions (Read Only)

Does the register allow you to ring multiple customers at the same time?

DragonStar — Fri, 30 Dec 2016 02:44:19 GMT

I have a retail gift shop and often times I have several customers shopping at the same time. My old POS system would allow you to start ringing up a customer and then put the sale "on hold" so you could ring a different customer up and then return to the previous customer. I don't see any way to do this so I'm assuming that the answer is no but I thought I'd ask anyway. It was a really useful feature.

Re: Does the register allow you to ring multiple customers at the same time?

oregoncrepe — Thu, 29 Dec 2016 12:57:23 GMT

no can do. But we get around it by having additional tablets, and use them for line busting and for table service at our cafe. It iss trickeir with cash sales unless you enable drawer management on all the tablets, or you could have a credit card only tablet.

Re: Does the register allow you to ring multiple customers at the same time?

DragonStar — Thu, 29 Dec 2016 13:08:05 GMT

That's what I thought. Perhaps they will add that feature in the future. Thanks for your response.

Re: Does the register allow you to ring multiple customers at the same time?

VanKalkerFarms — Thu, 29 Dec 2016 15:34:09 GMT

@DragonStar and @oregoncrepe

You can actually use Open Tickets to do just this. https://squareup.com/help/us/en/article/5337-use-open-tickets-with-square

You have to turn on Open Tickets. Then you'll just need to Save the first customer's purchase with a name and then ring up the next customer. When the first customer is ready to finish, you can pull up that saved bill with the Tickets button. It works quite well, and you can even pull up the open ticket on a different device.

Re: Does the register allow you to ring multiple customers at the same time?

VanKalkerFarms — Thu, 29 Dec 2016 15:32:48 GMT

deleted my comment since my wife beat me to this answer.

But yes this feature is in Square and very useful.

-B

Re: Does the register allow you to ring multiple customers at the same time?

DragonStar — Thu, 29 Dec 2016 17:03:42 GMT

Yea!!! Thanks so much! This is awesome. 🙂 It works great!