Checking out and coming across an item not found

markcrobinson — Fri, 30 Dec 2016 23:47:03 GMT

Sometimes, in the middle of checking out, I come across an item that is not in inventory. Perhaps it was entered incorrectly during the import.

Best I can tell, I need to go to the to Items list and create a new item, then go back to the register screen and charge for it.

Is there an easier way? I'm more interested in getting the customer checked out quickly.

If I do a custom charge, there does not seem to be a way to put any text in to describe the item.

Re: Checking out and coming across an item not found

Spenser — Sat, 31 Dec 2016 19:53:51 GMT

Good question, @markcrobinson. We actually just released an update that should speed up this scenario for you. Check out Kelly's post about Quick Item Creation. Hope that helps!

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Checking out and coming across an item not found

Re: Checking out and coming across an item not found