thread Re: pay with part cash part credit split tender in Archived Discussions (Read Only)

How can a cusotmer pay with part cash part credit with split tender?

markcrobinson — Mon, 12 Nov 2018 23:58:11 GMT

Sometimes the customer pays with part cash and part credit, but not an exact split.

For example, the bill is $50.00 and the customer wants to pay 10$ cash and $40 credit. How do I do this?

Re: pay with part cash part credit

VanKalkerFarms — Thu, 19 Oct 2017 00:58:29 GMT

You can use the split payment feature. It allows you to use multiple forms of payment for one transaction.

Process Split Tender Payments with Square

Re: pay with part cash part credit

mikejuliehaas — Sat, 31 Dec 2016 01:22:03 GMT

It's easy!

Click "Charge" once you've rung in all your items. Choose "Split" in the top right corner. Add Cash. Enter the amount of cash (10.00) and choose Tender. The drawer will open, allowing you to put the cash away. Choose weather you need a receipt for the cash transaction.

Then, you will be prompted to fulfill the remaining balance. At this point, you can swipe the credit card to charge the remaining $40.00. Choose "Tender" and it will process. You are then given the option to print a receipt for the credit card transaction.

Your done!

Re: pay with part cash part credit split tender

freshkitchen — Thu, 19 Oct 2017 20:31:39 GMT

Some my customer try to pay me some cash and credit card, but when I put the tender amount on cash is not working. The tender button didn't show up. I don't know whats wrong. Pls advice, thanks.

Re: Does Square allow you to split payment between multiple bank accounts?

EJ_ — Thu, 19 Oct 2017 00:57:58 GMT

@freshkitchen It sounds like you're referring to Split Tender payments.

Check out this existing thread for more information on that and let me know if you still have trouble.

Re: pay with part cash part credit

The_White_Hart — Thu, 16 Nov 2017 19:45:26 GMT

That only work if you aren't collecting tips.

If you do collect tips, the cash portion won't be included, and the credit card bill will reflect a much smaller balance.

In your example, the $10 in cash comes right of the top, and the customer will tip on the remaining $40 only, not the $50 total bill.

Re: Does Square allow you to split payment between multiple bank accounts?

charleneesawtra — Thu, 04 Jan 2018 00:11:21 GMT

Hi: I own a a travel agency and I'm allowing a good client to be in installments. I sent an invoice with the total amount, however, I'm only requesting that they pay a downpayment and the balance in June. It's not allowing them to do that. Is that posssible? Many thanks!

Re: Does Square allow you to split payment between multiple bank accounts?

Tom — Sun, 07 Jan 2018 00:50:07 GMT

Hi @charleneesawtra, thanks for bring this up. At this time, the ability to make a downpayment with Square Invoices isn't available but we are tracking this request. Keep an eye on this thread for more updates from that team: Is there a way to make partial payments towards an invoice?

I apologize for any frustration this may case. Please let us know if anything else comes up.

Re: pay with part cash part credit

theruggedwillow — Sat, 10 Nov 2018 19:07:06 GMT

it is not giving me the option to split the payment into 2 tenders. Can someone help

Re: pay with part cash part credit

Helen — Tue, 13 Nov 2018 00:00:29 GMT

@theruggedwillow Sorry to hear about the trouble!

You should see the option to split a payment right after you add an item to the sale/enter a custom amount and tap Charge.

After you tap charge you'll see Split Amount in blue in the upper right:

If you don't see this option I recommend making sure that your Point of Sale app is up to date, and make sure the software on your device on your device is up to date too.

How to split total, but not inhale

KLGYROS — Mon, 10 Aug 2020 15:51:35 GMT

OK, so say two customers "share" lunch. The total is 32.45.

Customer one has only 12.00. Customer two gets stuck with the rest, $20.45.

Customer two pays with credit/debit and is not willing to take the cash from customer two. customer one has cash, $12.00. How do I enter this payment as a "split" without being forced to split it down the middle. I need two payment options on one bill...I can't seem to get this..

Re: How to split total, but not inhale

KLGYROS — Mon, 10 Aug 2020 15:58:59 GMT

IN HALF! NOT INHALE. LOL.

Re: How to split total, but not inhale

JustinC — Tue, 11 Aug 2020 15:01:57 GMT

Hey @KLGYROS

I moved you to a thread that should help, as it walk through how to split a payment any way you want.

Re: How to split total, but not inhale

KLGYROS — Tue, 11 Aug 2020 15:11:47 GMT

where can I find it?

Re: How to split total, but not inhale

isabelle — Wed, 12 Aug 2020 14:44:37 GMT

Hey @KLGYROS!

Thanks for posting in the Seller Community.

Please take a look at this post for further instructions and a screenshot. I hope that helps! Let me know if not.

split amount

Carlisle — Tue, 12 Jan 2021 19:10:58 GMT

Is there a "cheat sheet" on how to do a split amount?

Re: split amount

JustinC — Wed, 13 Jan 2021 17:10:25 GMT

Found the thread you're looking for. @Carlisle

Re: pay with part cash part credit

SBabaSkincare — Fri, 12 Feb 2021 15:08:25 GMT

Is this available in the Appointment app? Im not finding it.

Re: pay with part cash part credit

JustinC — Sat, 13 Feb 2021 16:36:53 GMT

@SBabaSkincare yeah, split payments are available in the Appointments app. There are various posts on this thread with screenshots and direct links to our Support article that explains where and how to split payment. Feel free to scour through.