thread Re: Is it possible to customize an invoice with my logo in Archived Discussions (Read Only)

Is it possible to customize an invoice with my logo?

joaneriz_1954 — Wed, 29 Jul 2020 21:16:56 GMT

I'd like to add my logo to the invoice tool. Can that be done? If so, how do I upload the logo?

How do I change my Square invoice logo?

Suzy — Wed, 25 Jan 2017 19:08:20 GMT

How do I change my Square invoice logo?

How can I personalize invoices emailed to our client via Square and add our company logo?

GabUsa — Thu, 15 Sep 2016 19:54:03 GMT

Square emails my invoice and payment request to our client.

I would like to add a company logo and personalize the look of that invoice emailed.

Re: Is it possible to customize an invoice with my logo

Sean — Wed, 25 Jan 2017 19:12:52 GMT

@joaneriz_1954 @Suzy @GabUsa - Welcome to the Seller Community, and happy to help out with this question. To get going, I went ahead and combined all of your questions in one thread, as they had the same topic. 🙂

As for customizing your Square Invoices, we do allow you to upload your businesses logo. The logo we apply to your invoices is the same logo that we apply to your digital receipts. To add a logo to your receipts, just head to Receipt section of your Square Dashboard. You'll see the Digital Receipt Logo area, where you can upload an image.

Hope this helps!

PS) If my answer solved your problem, would you mind marking it as "Best Answer"? That'll help the rest of the community find what they're looking for. If not, just write back, and I'll continue to help. Thanks!

Re: Is it possible to customize an invoice with my logo

treetopguy2028 — Wed, 25 Jan 2017 21:55:25 GMT

Best Answer.

Re: Is it possible to customize an invoice with my logo

Pixie — Thu, 26 Jan 2017 00:30:24 GMT

I find this logo to be most upsetting. There seems to be a lot of conflicting answers on size. I finally after hours of trying various answers got the 200x200 pixel to load and look correct in the recipet area. HOWEVER when it sends out the recipet the box it not square it is round and cuts it all off! I don't see a setting to get rid of this? Help!

Re: Is it possible to customize an invoice with my logo

Chad — Thu, 26 Jan 2017 01:11:50 GMT

@Pixie Welcome to the Seller Community! 🎉 This is an interesting issue.

The only time you should ever have a circle logo on a receipt is for a Square invoice. Any transactions made on Square Point of Sale, should have a receipt with the logo in the shape of a Square.

We will pass your feedback along to our product team so they can take a look. If you do most of your transactions using Square Invoices I can see how this could be a little confusing.

Please let me know if you have any other questions! 😀

Re: Is it possible to customize an invoice with my logo

Pixie — Thu, 26 Jan 2017 02:39:32 GMT

oh!! That is it!! I was thinking the invoice logo would be the same as the reciept! I do most of my business through invoicing online. Maybe have an option we can upload a circle logo that would fit in it! As the receipt logo looks really awful 😃 Thanks!

Re: Is it possible to customize an invoice with my logo

Chiro1 — Tue, 11 Apr 2017 12:15:34 GMT

Hi!

I also have a circular logo. I have been trying to upload this via my iPad for an hour, and it just appears blank when I try..... Very frustrating! Any suggestions?

Re: Is it possible to customize an invoice with my logo

Chad — Fri, 14 Apr 2017 15:46:13 GMT

Hey @Chiro1 I'd be happy to take a look at this!

It sounds like your looking at then invoices page for your logo. I would recomend scaling down the size of your logo and uploading it in the Account & Settings tab under Receipts!

Please let me know if you're still having trouble.

can't customize invoice

sihouettestudio — Sun, 10 Sep 2017 17:07:23 GMT

I seem to be able to customize my receit from the receit tab, but I can find no way to customize the invoice. The support says that both are done through the receit tab but I can find no way to do it.

Any help would be appreciated,

Thanks,

Re: can't customize invoice

puka — Sun, 10 Sep 2017 18:01:03 GMT

Hey @sihouettestudio - I've merged your post with a thread on the same topic. You can check out Sean's Best Answer at the top of the first page for more info.

Please note that the same logo you upload for your receipt will be the one used for Invoices. There is no separate upload option for Invoices.

Re: can't customize invoice

sihouettestudio — Mon, 11 Sep 2017 01:36:54 GMT

Thanks. what confused me is that the address info for the receipt can be checked as show or don't show, but on the invoice the address from your account shows even if you don't check the box in the receipt.

Got it now, thanks,

Re: Is it possible to customize an invoice with my logo

lorahart — Tue, 05 Dec 2017 01:45:15 GMT

This is a great response, but finding that **bleep** Recipt section is a **bleep**. Very difficult to find almost all sections.

Re: Is it possible to customize an invoice with my logo

Russell — Tue, 05 Dec 2017 01:49:39 GMT

Hey there @lorahart -

I hate stepping in mid-conversation like this and I know you are here because you genuinely are looking for help. No judgement, but please be mindful and use respectful language here on the community in line with our Community Etiquette Guidelines.

I'll also be sure to pass this feedback to our Product Team so they can hopefully make this process easier for you and other sellers.

Please let me know if you need anything else.

Re: Is it possible to customize an invoice with my logo

lorahart — Tue, 05 Dec 2017 02:20:59 GMT

You're totally right, I was totally rude. I'm just a frustrated hunter. I try to find the answers on my own - but things are so hidden, or perhaps I still have no idea how to find things.

Thanks for the swat upside my head. 🙂

Re: can't customize invoice

Jb8718_04 — Sat, 09 Jun 2018 17:18:21 GMT

What if you’re using the Square email invoice from an online WIX store? What image size would be appropriate to upload? I’ve tried everything 😞

Re: can't customize invoice

Helen — Tue, 12 Jun 2018 00:37:59 GMT

I'm sorry for the trouble @Jb8718_04!

Square's integration with Wix is only for the Wix Online Store at this time. I suggest reaching out to Wix Support to ask which image size is suitable for your needs!

How do I resize a logo for the invoice

AKC — Mon, 02 Jul 2018 22:03:46 GMT

I am trying to add a logo to invoices and receipts and it cuts off the sides a little. I have tried making the logo smaller, but that doesn't work. Any suggestions? Thanks.

Re: How do I resize a logo for the invoice

Chad — Thu, 05 Jul 2018 18:54:25 GMT

Hello @AKC! I went ahead and merged your thread with this one, since this question has been asked before.

Have you made sure your logo image is 200 X 200 or 400 X 400 pixels? The logo will always be in a square format.