https://community.squareup.com/t5/Archived-Discussions-Read-Only/Why-does-Square-reject-insecure-wifi/m-p/32666#M58807 <P>Hey <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/47572">@TrainGuy</a>, thanks for bringing this up. Sorry to hear about the trouble.<span class="lia-unicode-emoji" title=":thinking_face:">🤔</span></P> <P>&nbsp;</P> <P>You're right. Whether you’re using a public or private wifi connection&nbsp;on your phone, you should be able to process payments using the Contactless and Chip Card Reader.</P> <P>&nbsp;</P> <P>I want to make sure I'm on the same page&nbsp;— are you receiving any kind of error message that indicates there's an issue with the public wifi connection? In addition,&nbsp;<A href="https://squareup.com/help/us/en/article/5673-square-contactless-and-chip-card-reader-troubleshooting" target="_blank">these troubleshooting tips</A> usually resolve any kind of pairing issue.</P> <P>&nbsp;</P> <P>Hope this helps clear things up. If you're still encountering any trouble with this, please let us know and we'll have another look.</P> Wed, 08 Mar 2017 22:38:24 GMT Tom 2017-03-08T22:38:24Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/Why-does-Square-reject-insecure-wifi/m-p/32550#M58806 <P><BR />I sell at public locations like convention centers, schools, armories, etc. Lately Square will not recognize/pair with the chip reader if the wifi is unsecure. I know the transactions are scrambled and secure, so why am I not able to use public wifi?</P> Tue, 07 Mar 2017 21:49:05 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Why-does-Square-reject-insecure-wifi/m-p/32550#M58806 TrainGuy 2017-03-07T21:49:05Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/Why-does-Square-reject-insecure-wifi/m-p/32666#M58807 <P>Hey <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/47572">@TrainGuy</a>, thanks for bringing this up. Sorry to hear about the trouble.<span class="lia-unicode-emoji" title=":thinking_face:">🤔</span></P> <P>&nbsp;</P> <P>You're right. Whether you’re using a public or private wifi connection&nbsp;on your phone, you should be able to process payments using the Contactless and Chip Card Reader.</P> <P>&nbsp;</P> <P>I want to make sure I'm on the same page&nbsp;— are you receiving any kind of error message that indicates there's an issue with the public wifi connection? In addition,&nbsp;<A href="https://squareup.com/help/us/en/article/5673-square-contactless-and-chip-card-reader-troubleshooting" target="_blank">these troubleshooting tips</A> usually resolve any kind of pairing issue.</P> <P>&nbsp;</P> <P>Hope this helps clear things up. If you're still encountering any trouble with this, please let us know and we'll have another look.</P> Wed, 08 Mar 2017 22:38:24 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Why-does-Square-reject-insecure-wifi/m-p/32666#M58807 Tom 2017-03-08T22:38:24Z