thread Re: How can I see what fees I paid for a Square Invoice? (BY MONTH) in Archived Discussions (Read Only)

How can I see what fees I paid for a Square Invoice?

healingarts — Tue, 14 Mar 2017 13:16:20 GMT

Do I have to get out my caculator for every paid invoice?

Re: I'm used to finding the invoiced amount paid by my client, the fee charged, and my net receip...

Sean — Sat, 11 Mar 2017 18:48:51 GMT

Hi @healingarts and welcome to the Seller Community. We're happy to have you. To get going, I might need a few more details to better understand your question. Are you trying to include a surcharge on your invoices to cover the cost you pay to Square for processing the payment? If not, would you mind sharing more details? Thanks!

Re: I'm used to finding the invoiced amount paid by my client, the fee charged, and my net receip...

healingarts — Sun, 12 Mar 2017 15:05:18 GMT

Hi Sean,

I’ve just switched to Square for invoicng my clients as of March 1st.   What I receive now from Square is a copy of my invoice with the amount I charged my client. Then I receive a notice of payment, followed by a notice of the amount deposited to my account. To keep track of my expenses for my taxes, and to reconcile my checking account, I need to keep track of the amount of each processing fee. So what I have been doing is subtracting the amount of my deposit from the amount of the invoice to get the amount of the fee. It’s not difficult but seems like an unnecessary extra step.

I previously used PayPal which gave me the amount invoiced and paid, the amount of the fee, and the resulting amount deposited to my account.

I’m looking for this kind of breakdown:

Invoice amount:         $135.00

Amount paid:          $135.00

Fee:                           $4.22

Amount of deposit     $130.78

Since I’m new to regular use of Square, I’m guessing that I just haven’t found the right link to get this information for my records.

Thanks for taking the time to respond!

Sincerely,
Marianne Hurley, Center for the Healing Arts

Re: I'm used to finding the invoiced amount paid by my client, the fee charged, and my net receip...

Sean — Tue, 14 Mar 2017 13:15:24 GMT

Hi again, @healingarts. Appreciate the follow-up. While this information is not included in the email confirmation that an invoice has been paid, it is definitely something you can find on your Square Dashboard. If you navigate to the Transactions tab of the dashboard and then select a transaction, you'll see this details listed at the bottom of the receipt. Here's a screenshot:

Hope this helps! Also, if my answer solved your problem, would you mind marking it as "Best Answer"? That'll help the rest of the community find what they're looking for. If not, just write back, and I'll continue to help. Thanks!

Re: I'm used to finding the invoiced amount paid by my client, the fee charged, and my net receip...

dilateyourmind — Tue, 14 Mar 2017 14:17:48 GMT

Thanks for the help.

Re: I'm used to finding the invoiced amount paid by my client, the fee charged, and my net receip...

healingarts — Tue, 14 Mar 2017 16:35:41 GMT

Perfect, just what I was looking for! Thank-you!

Re: I'm used to finding the invoiced amount paid by my client, the fee charged, and my net receip...

VYC — Wed, 19 Apr 2017 22:23:56 GMT

So, I have to open each transaction to see the fee. Nuisance.

Why can't you list that on the line: card-time-invoice description-sale$-fee$-deposit$ ?

That way I could see all invoices with their fees and deposit amounts. The way you have it, I have to open each transaction and manually create a spreadsheet. Seems like you could do a report for that?!?

Sue@VYC

Re: I'm used to finding the invoiced amount paid by my client, the fee charged, and my net receip...

VYC — Wed, 19 Apr 2017 23:25:26 GMT

OK, I think I have found the answer. What I need is not in the Transactions tab, it is in the Deposits tab. It is not perfect, is does not show the fees, but it does show which invoices are being paid in that particular Deposit. That is very helpful. Thank you.

Sue@VYC

Re: I'm used to finding the invoiced amount paid by my client, the fee charged, and my net receip...

Chad — Sat, 22 Apr 2017 21:55:04 GMT

Hey @VYC, I'm sorry I didn't see your post earlier.

I see how the adding this section in the reporting would be helpful. I will make sure to pass your feedback along to the product team!

If you have any other suggestions for invoices please let me know! 😀

Re: I'm used to finding the invoiced amount paid by my client, the fee charged, and my net receip...

alyciawhite — Thu, 12 Apr 2018 02:39:01 GMT

Yes, this would be very helpful indeed! Has anything been updated on this front? Businesses can submit their fees paid as a tax write off but it would be very cumbersome to have to go through each transaction and pull the individual fees. Is there a way now to see all the fees you paid for the whole year?

Re: I'm used to finding the invoiced amount paid by my client, the fee charged, and my net receip...

VYC — Thu, 12 Apr 2018 17:00:25 GMT

Yes, this is definitely a flaw in the system. The "Transactions" list only the gross. The "Deposits" list the gross and the net, the fees are combined for each day, so we don't know the fee for each invoice. Below, the individual invoices are listed with gross and net, but not the fee for each, so we have to do the math ourselves. One of these lists, probably "Transactions," should list: Invoice # – Gross $ – Fee $ – Net $. As it is now, it is awkward to find the fee/sale. Square should make that easy and transparent for us. Sue

Re: I'm used to finding the invoiced amount paid by my client, the fee charged, and my net receip...

katieand — Fri, 13 Apr 2018 19:36:47 GMT

Hi @alyciawhite & @VYC - Have you looked at your reporting functionalities in the Sales Summary part of your Dashboard? Just make sure you've put the time frame to be the period of time you're interested in, and it will be a line item in the report!

Re: I'm used to finding the invoiced amount paid by my client, the fee charged, and my net receip...

alyciawhite — Fri, 13 Apr 2018 19:48:59 GMT

Hi Katie! I did get a reply from cs that was super helpful! Thank you for the follow up!

Re: I'm used to finding the invoiced amount paid by my client, the fee charged, and my net receip...

VYC — Fri, 13 Apr 2018 20:43:59 GMT

Well, yes, I have looked through the Sales Summary. I cannot find any list that has the individual Invoice/Name - gross$ - fee$ - net$.

Transactions has the individual invoices with the gross$. Deposits has the $ numbers for the entire day, and individuals listed below. But the individuals have the gross$ - net$. To find the fee$ I have to do the math myself. I do know how to do simple subtraction, but it would be nice if the report did it for me. I'm looking for all the individual invoices for a time period, all listed, with all three numbers following. Just like the original poster said. We all know what she's talking about . . . that's the way the competition does it.

Re: I'm used to finding the invoiced amount paid by my client, the fee charged, and my net receip...

healingarts — Fri, 13 Apr 2018 21:36:14 GMT

would you share what cs offered that was helpful?

Re: I'm used to finding the invoiced amount paid by my client, the fee charged, and my net receip...

hudson2001 — Wed, 18 Apr 2018 16:00:56 GMT

I think it would be very beneficial to include the fee on the Invoice Paid email we get. I have to track the fees separately and it's a bother to have to login to Square each time and look up the transaction. I don't think I do enough to warrant exporting anything on a regular basis.

The Invoice paid email already lists the total paid and what credit card it was so it would seem like you could add a line item with the fee amount (as it shows in the Transaction view online).

Re: I'm used to finding the invoiced amount paid by my client, the fee charged, and my net receip...

Helen — Thu, 14 Jun 2018 18:09:14 GMT

Thanks for your post @hudson2001! Processing fees are shown in the emailed "Daily Sales Summary Report" which you can enable from your Square Dashboard. Head to Account & Settings > "Email Notifications" > check the box next to Daily Sales Summary.

But I do see how it would be helpful to include the processing fee in the "Invoice Paid" notification email as well, so you don't have to wait so you can see the fees for each Invoice as soon as it has been paid. I'll share this request with the Invoices and Reporting teams!

Re: How can I see what fees I paid for a Square Invoice? (BY MONTH)

kTrainer — Tue, 12 Jun 2018 18:54:16 GMT

Hi,

Is there a way to view the total amount paid toward fees for a given month? Right now I am calculating this by adding the fee fom each individual transaction.

Thanks in advance.

Re: How can I see what fees I paid for a Square Invoice? (BY MONTH)

Helen — Thu, 14 Jun 2018 18:22:28 GMT

Hi @kTrainer! You can see the total fees from the Sales Summary report from the Sales section of your online Dashboard.

You can use the date selector in the top left to filter that report (or any report!) by month. Click on the date and select 'This month' or 'Last month' or select a custom timeframe.

Why is there no fee calculator at the Virtual Terminal?

JoGirl65 — Fri, 29 Jun 2018 22:25:32 GMT

This reply was created from merging an existing thread: Why is there no fee calculator at the Virtual Terminal?

I know about the third-party "Square Fee Calculator." But why is this necessary? Is it illegal for Square to provide a Square Fee Calculator? What law is this? Thanks in advance.