thread Re: Why a nsf charge in my bank account in Archived Discussions (Read Only)

Why a nsf charge in my bank account

Atxtaxi130-jk — Thu, 16 Mar 2017 12:21:23 GMT

I have a $29.50 charge in my bank account from square why

Re: Why a nsf charge in my bank account

VanKalkerFarms — Thu, 16 Mar 2017 13:30:54 GMT

log into your dashboard at https://squareup.com/dashboard. There may be an alert telling you about it.

Without more information I would assume it is a chargeback, meaning someone is disputing a charge from you. Square holds the money in escrow until the matter is settled. Read more about that here. https://squareup.com/help/us/en/article/3882-resolving-payment-disputes.

It could be other things too but that's my first guess.

Re: Why a nsf charge in my bank account

Kpay — Fri, 17 Mar 2017 22:36:44 GMT

Thanks @VanKalkerFarms, it could be a chargeback. @Atxtaxi130-jk thanks for posting here! The other thing to check is the subscriptions and pricing page of your dashboard to see whether or not you're signed up for any of our subscription products like Square Appointments. Check that out and let us know if you still have questions!