thread What does a customer have to do with a confirmation text to be marked as confirmed on my side? in Archived Discussions (Read Only)

Can clients confirm their appointment through the SMS reminder?

Armywifetn — Mon, 05 Nov 2018 02:00:55 GMT

Can clients confirm their appointment through the SMS reminder?

Re: Appointment

EJ_ — Sun, 26 Mar 2017 20:34:53 GMT

Hi there,

While you can choose to send text message confirmations to your customers and allow them to cancel or reschedule, there isn't a "Confirm" option, as it's assumed that the appointment is confirmed unless cancelled or rescheduled.

Was there a specific use case you were needing this feature for?

What does a customer have to do with a confirmation text to be marked as confirmed on my side?

avsgroup — Fri, 12 Mar 2021 16:37:38 GMT

What exactly does a customer have to do with a confirmation text to be marked as confirmed on my side?

Re: What does a customer have to do with a confirmation text to be marked as confirmed on my side?

ashc — Sun, 14 Mar 2021 11:37:21 GMT

Hi @avsgroup,

I moved your post to a thread where this question has been answered already.

Check out the Best Answer above for details.

In the future, don't hesitate to search your question first here or on the Support Center for your quickest answer too!