https://community.squareup.com/t5/Archived-Discussions-Read-Only/What-happens-when-a-customer-loses-their-gift-card/m-p/35013#M57599 <P>So if a customer uses cash to buy their gift card and loses it a few months later, what happens? Is there anyway to research the number for it?</P> Wed, 05 Apr 2017 04:04:58 GMT Selenahanson 2017-04-05T04:04:58Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/What-happens-when-a-customer-loses-their-gift-card/m-p/35013#M57599 <P>So if a customer uses cash to buy their gift card and loses it a few months later, what happens? Is there anyway to research the number for it?</P> Wed, 05 Apr 2017 04:04:58 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/What-happens-when-a-customer-loses-their-gift-card/m-p/35013#M57599 Selenahanson 2017-04-05T04:04:58Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/What-happens-when-a-customer-loses-their-gift-card/m-p/35321#M57600 <P>Hi <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/27364">@Selenahanson</a>, good question.&nbsp;</P> <P>&nbsp;</P> <P>You can locate the original purchase of the gift card, or a transaction where it was reloaded, from your Transaction history. With that, you would be able to see the existing balance, and clear the card balance if need be.</P> <P>&nbsp;</P> <P>Sean and few other sellers went pretty in depth on ways to locate past gift card numbers/sales <A href="https://www.sellercommunity.com/t5/Questions-How-To/Can-I-save-Gift-Cards-for-card-on-file-puchases/m-p/31084#M15766" target="_blank">in this thread</A>, check it out!</P> Fri, 07 Apr 2017 21:55:02 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/What-happens-when-a-customer-loses-their-gift-card/m-p/35321#M57600 Spenser 2017-04-07T21:55:02Z