thread Force an offline payment in Archived Discussions (Read Only)

Force an offline payment

housespecial — Wed, 12 Apr 2017 20:35:41 GMT

Can I force an offline payment to process now that I'm reconnected? I have one thats stuck.

Re: Force an offline payment

Tom — Sat, 15 Apr 2017 19:31:38 GMT

Hey @housespecial, sorry to hear about the trouble with this offline payment. It should upload automatically once you've reconnected to the internet.

If you're still having any issues with this, it might be best to touch base with our Support Team so we can take a closer look at specifics.

can you use a authorization code from there bank

ikesmith — Wed, 29 Aug 2018 23:04:49 GMT

can yiu use a authorization code from there bank

Re: can you use a authorization code from there bank

Chad — Fri, 31 Aug 2018 19:40:22 GMT

Hello @ikesmith, there won't be an authorization code for an offline payment. When you swipe a card in offline mode it will save the card details until you reconnect to the internet. Once it connects the payment will process. If you have an authorization code it sounds like a payment was taken in online mode, but declined. We can't force a payment through with an authorization code.