thread Re: Arranging items within categories in Archived Discussions (Read Only)

Arranging items within categories

therollingpin — Thu, 31 Mar 2022 20:03:13 GMT

Up until today, I have arranged my items within my Site Categories, and they have appeared that way in my online store. Now, although I order the items a particular way within my Site Categories, they are not showing up that way in my online store. This just seems to have changed today?!

The template I use is Online Ordering as my products are edible items. I do not use the Shop All template.

Thanks for any help or insight anyone can give me.

SKenner

Re: Arranging items within categories

BernadetteA — Sat, 02 Apr 2022 21:09:12 GMT

Thanks for reaching out, @therollingpin 👋

Are you still having trouble with this? I did a little digging with the support teams, and it looks like there was a recent bug that may have caused the issue you were experiencing.

It should be resolved now, but if not, please post a link to your website, and we'll take a look. 😊 Thanks!

Re: Arranging items within categories

btepaint — Mon, 09 May 2022 16:22:28 GMT

I am having the same trouble. I can get to the screen to arrange, I can drag the items, but no matter where I drop it, it always goes back to the original order. We've been arranging things ever since we started the website and it started all of a sudden recently. We have events and like to show them in date order. https://www.betterthaneverhome.com/shop/calendar-of-events/7

Re: Arranging items within categories

btepaint — Mon, 09 May 2022 16:29:28 GMT

Also, it would be great if we could sort answers/searches into "most recent". Answers from 2016 are usually not relevant today.

Re: Arranging items within categories

therollingpin — Mon, 09 May 2022 21:05:42 GMT

The issue seems to be resolved. My items are appearing in my online store in the order I have them on site categories.