I entered the wrong security code and now square is rejecting after I corrected the code

dingydude — Sat, 22 Apr 2017 21:14:34 GMT

I entered the wrong security code, now I have the right code but square is still rejecting. How do I fix this?

Re: I entered the wrong security code and now square is rejecting after I corrected the code

Chad — Tue, 25 Apr 2017 17:16:30 GMT

Hey @dingydude, welcome to the Seller Community! 🚤

Have you double checked the expiration date as well? Declines can come from an incorrect security code or the expiration date.

I recomend reaching out to the customer to confirm all the information on the card is correct.

If you're still having trouble reach out to our Support Team directly.They can look at specific payments. 😀