thread Re: Is there a cancellation fee with the lotalty program? in Archived Discussions (Read Only)

Is there a cancellation fee with the loyalty program?

Breadmaker — Mon, 24 Apr 2017 17:12:34 GMT

Once enrolled in the loyalty program for $25/month after the free trial, is there a cancellation fee if I was to want to cancel because of lack of results or for any reason?

Re: Is there a cancellation fee with the lotalty program?

Ron — Mon, 24 Apr 2017 12:48:13 GMT

@Breadmaker, No cancellation fee. https://squareup.com/help/us/en/article/3952-create-a-loyalty-program-with-square

Re: Is there a cancellation fee with the lotalty program?

Breadmaker — Mon, 24 Apr 2017 22:35:41 GMT

Unfortunately i have yet to spot the section in the whole description that states "no cancellation fees apply."

Re: Is there a cancellation fee with the lotalty program?

Tom — Wed, 26 Apr 2017 00:29:32 GMT

Hey @Breadmaker, thanks for pointing that out. I'll flag this with the appropriate team and we'll see about making the article more clear.

In the meantime, I want to assure you that Ron's answer is accurate — there's no cancellation fee. If you opt out of Square Loyalty, we will discontinue your subscription for that service on the first of the following month.

More details available in this article: View and Unsubscribe from Paid Services.

Hope this helps! 🙂

Re: Is there a cancellation fee with the lotalty program?

Breadmaker — Wed, 26 Apr 2017 17:07:14 GMT

Thank you for following up with that. This is business, everything has to be in black and white (in writing). Theres no assuming allowed.

How I can cancel my loyalty program?

Noonsbobacafe — Fri, 07 Sep 2018 17:03:09 GMT

This reply was created from merging an existing thread: How I can cancel my loyalty program?

How I Can cancel loyalty program? Is there a cancellation fee with the loyalty program?

Re: How I can cancel loyalty program

VanKalkerFarms — Mon, 29 Oct 2018 21:49:34 GMT

there is no cancellation fee.

https://squareup.com/dashboard/account/pricing