thread Re: can i import my inventory from clover to square in Archived Discussions (Read Only)

How do i import inventory list?

LORjacksonlv — Mon, 24 Apr 2017 18:11:53 GMT

How do i import my inventory list

Re: How do i import inventory list?

Chad — Tue, 25 Apr 2017 21:44:48 GMT

Hey @LORjacksonlv, I can help with this!

If you are looking to bulk import your items, I recomend using our CSV template. This will make the process smooth and easy!

To access your template you will need to sign in to your Square Dashboard. From here select items from the menu options on the left hand side of your screen. Then click on "download our template" in blue!

Now you can edit the CSV in excel. I recomend checking out the Import Items Online article in our Support Center. This is a helpful resource!

Please let me know if you have any other questions. 😀

Having trouble importing inventory

shopcoco — Sun, 04 Mar 2018 02:49:05 GMT

I am having trouble importing inventory from a clover to the square. When I hit "import" in the square dashboard it's telling me that the file is more than one sheet so it won't import. Anyone have any idea how to correct this? TIA

Re: Having trouble importing inventory

Helen — Tue, 06 Mar 2018 18:56:29 GMT

This reply was created from merging an existing thread: Having trouble importing inventory

I'm sorry to hear about the trouble @shopcoco! Are you using Square's template to import your item library? You can only upload your item library using this template, see the steps to download it from your Dashboard are in the post above!

Bulk upload product/item listings

cpams322 — Fri, 27 Dec 2019 01:57:18 GMT

I just signed up for a free Squareup storefront to check out your service. Seems very easy, I like it.

I can see how I have to add new items to my store, but I don;t see how I can bulk upload products/items to my store. Is this possible with Squareup storefronts?

Re: Bulk upload product/item listings

JustinC — Sat, 28 Dec 2019 15:58:45 GMT

Hey @cpams322 - Welcome to the Community!

You can upload your items using a CSV spreadsheet. Check out @Chad's post above for the steps to do so 🙂

I hope this helps!

"Download our template file" link not found, need download link

JukeboxCLE — Sat, 21 Mar 2020 14:30:30 GMT

Anyone else can't find the link? Followed instructions and link isn't on the page after "Next". Help?

Re: "Download our template file" link not found, need download link

JustinC — Sun, 22 Mar 2020 18:00:32 GMT

@JukeboxCLE Are you referring to the template for uploading your Item Library? If so, I merged you to a thread that speaks on how to download it.

Let me know if you still need help with this 🙂

Re: How do i import inventory list?

ohiocraft — Wed, 17 Jun 2020 17:55:09 GMT

"Then click on 'download our template' in blue!" - I cannot find this. Can you be a little bit more specific as to where this prompt is supposed to appear?

Also, when I follow these directions from one of your tutorials, I do not see the prompt for the template there either:

Click Actions > Import Library.
Select Modify Item Library to add new items and update existing items, or Replace Item Library to delete all existing items and replace them with your uploaded items.
Click Next > “Download our template file.” Select if you’d like to download the template in Excel (.xlsx), which is recommended for most users, or CSV.

After #2, it simply goes to a drag and drop box for the imported file, there is no mention of a template.

Re: How do i import inventory list?

JustinC — Fri, 19 Jun 2020 14:04:32 GMT

From the Dashboard menu, visit Items > Actions in the top right corner > Export which will download the template for you. Once you fill in the template with your inventory, follow the same steps to import.

@ohiocraft

can i import my inventory from clover to square

foxwebdesign — Mon, 10 Aug 2020 16:45:30 GMT

Is there a way to import your Clover inventory to Square? This includes categories, etc.

Re: can i import my inventory from clover to square

JustinC — Tue, 11 Aug 2020 13:55:26 GMT

The best way to import inventory into by uploading a CSV file using Square's template. I moved your post to a thread that explains how!

@foxwebdesign

Re: can i import my inventory from clover to square

foxwebdesign — Tue, 11 Aug 2020 18:56:16 GMT

Where is the thread for me to see the answers?

Re: can i import my inventory from clover to square

ashc — Wed, 12 Aug 2020 11:44:32 GMT

Hi @foxwebdesign,

You're on it! You just have to go through the pages to see.

Stuck at "Import In Progress"

here_apopupshop — Sat, 15 Aug 2020 03:04:10 GMT

Help! I'm running into so many minor issues with my inventory upload with excel files. When a small error happens I get stuck at these "Import in Progress" screens and cannot work on my library or try again for 45+ minutes at a time. It's so frustrating!!!!

I just want to be able to "cancel import" so I can make a fix and try again. Anyone know a way to get out of it? I know I can work on other areas in the Dashboard but I need to get my library set up first. Thanks for any help!

Re: Stuck at "Import In Progress"

JustinC — Sat, 15 Aug 2020 21:26:01 GMT

There isn't a way to cancel in the middle of an import. Unfortunately you'll need to wait until the import is done. Only then are you able to re-do it.

An import shouldn't take 45 mins, though. Have you tried other browsers? Are you experiencing issues with internet?

@here_apopupshop

Re: Stuck at "Import In Progress"

here_apopupshop — Sun, 16 Aug 2020 01:39:01 GMT

Yeah, internet is great and no issues with browser.

I figured out that if an "Item Title" was the same name as something already existing in my library without the matching token, it stalled in import and I had to wait for it to time out to be able to try again. It took 30-45 minutes for it to time out.

Sometimes it would give me a "server error". Another time it was this error after waiting forever. It was never able to give me the exact problem - like duplicate item title or item in library.