thread Re: How do I receive a payment in Archived Discussions (Read Only)

How do I receive a payment

mabaytops — Fri, 21 Jul 2017 20:23:30 GMT

How do I receive a payment

Re: How do I receive a payment

Chad — Wed, 03 May 2017 17:28:34 GMT

Hello @mabaytops, welcome to the Seller Community! 🎉

There are a few different ways to accept a payment with Square! The most common way is to swipe or dip a card. Once you've downloaded the Square Point of Sale App on your mobile device, just follow these steps:

Open the Point of Sale App.
From here enter the amount for the sale.
Then tap charge in the top right corner.
Then you can either swipe or dip a chip card.

From here the customer will sign for the transaction and choose a method for a receipt. Then thats it!

If you still have questions just reply back to this thread. I will keep an eye out for your repsonse. 😃

Re: How do I receive a payment

Northcoast — Fri, 30 Jun 2017 14:36:32 GMT

Is there a way to accept ACH payments in Square?

Re: How do I receive a payment

bethya — Mon, 14 Aug 2017 20:31:40 GMT

If I billed & emailed the invoice and the customer paid it. How do I receive it into my account? I can't find it.

Re: How do I receive a payment

Helen — Thu, 17 Aug 2017 18:34:44 GMT

@bethya When you customer pays the invoice the funds will automatically be deposited to your linked bank account within 1-2 business days, according to the deposit schedule. If you haven't already, can then view your deposit (either pending or completed) from your online Square Dashboard.

If you have any other questions about this let me know!

Re: How do I receive a payment

ShermanBoosters — Sun, 22 Oct 2017 17:43:05 GMT

I have created an invoice. The customer is paying with cash. How do I post the payment so that it refects the invoice as PAID?

Re: How do I receive a payment

puka — Sun, 22 Oct 2017 18:23:06 GMT

Hi @ShermanBoosters - You can mark it Paid in your app or on your online Dashboard.

From your app: Invoices > Select invoice you want to mark > Take Payment > Cash

From your Dashboard: Invoices > Select invoice you want to mark > More > Mark As Paid > Cash

Let us know if you have any other questions.

Re: How do I receive a payment

Mitchell — Sun, 29 Oct 2017 03:52:05 GMT

I also billed a client about 10 days ago and it says it was paid but it hasnt been deposited to my account yet?? Any idea why?

Re: How do I receive a payment

EJ_ — Tue, 31 Oct 2017 19:36:37 GMT

Sorry to hear about the trouble.

Unfortunately we can’t address your account specific issues here in the community, as it’s a public forum.

Reach out to our Support Team and they can take a look at the payment with you.

Re: How do I receive a payment

Suzi1 — Mon, 13 Nov 2017 18:15:39 GMT

Is the point of sale app different than the dashboard app? I see where I can "send your First Invoice"..... but don't see where I can simply enter an amount that needs to be paid to then swipe the card.

Re: How do I receive a payment

VanKalkerFarms — Mon, 13 Nov 2017 18:18:35 GMT

yes Square POS is the app you want to use for charging a customer for a transaction.

Re: How do I receive a payment

EJ_ — Thu, 16 Nov 2017 18:12:36 GMT

Hi @Suzi1 and welcome to the Seller Community.

@VanKalkerFarms is correct here, as you'll want to use the Point of Sale app for payments and the Dashboard app to view reporting & analytics on the go.

Clicking on "Point of Sale" in the side menu will bring up the screen where you can enter an amount to charge. Be sure to tap the grid icon on the bottom of the screen to bring up the correct screen.

Re: How do I receive a payment

funkyfreshragz — Sat, 09 Jun 2018 12:59:48 GMT

I am trying to record a cash payment for one of my Draft invoices and I am not seeing an option for that. thanks

Re: How do I receive a payment

VanKalkerFarms — Sat, 09 Jun 2018 14:18:16 GMT

if an invoice still is in the draft stage you won't be able to accept payment, you must send it first.

Re: How do I receive a payment

tm25532553 — Wed, 03 Oct 2018 17:29:41 GMT

I have an account with square and I am trying to process a credit card payment from a customer. I have all the CC information but I keep going back to a debit card transaction

Re: How do I receive a payment

tm25532553 — Wed, 03 Oct 2018 17:33:22 GMT

I am trying to post a payment from a CC from a customer I have all the CC information

Re: How do I receive a payment

tm25532553 — Wed, 03 Oct 2018 17:45:17 GMT

I do not physically have the card or do I have a card reader I have all the information to process the payment I just don't know where to go on square to post the payment and information

Re: How do I receive a payment

puka — Thu, 04 Oct 2018 17:12:14 GMT

HI @tm25532553 - If you have the card information, you can enter the payment via Virtual Terminal. Please note that manually entered payments have a different fee. You can find a list of our fees, broken down by payment type at What Are Square's Fees?.

Re: How do I receive a payment

01 — Sat, 03 Nov 2018 23:32:11 GMT

Still trying to receive a payment without swaping the card.

Re: How do I receive a payment

puka — Sun, 04 Nov 2018 15:15:28 GMT

Hi @01 - Did you follow the steps in the link that I included in my answer above on how enter a card manually through Virtual Terminal? If you are attempting to enter it manually through the app, this thread has more information.