thread Issues getting a customer code & missing transfer in Archived Discussions (Read Only)

Issues getting a customer code & missing transfer

massage8 — Tue, 05 Apr 2022 21:31:02 GMT

I can not get a customer code to call them and now the phone option says "unavailable"! I find this company impossible to contact and my next step in a law suit. $5k has disappeared from my account that they were refusing to deposit into my account. Where is it and how can I get a hold of a human?????

The title of this thread has been edited from the original by a Community Moderator to help with searching threads.

Re: i CAN NOT get a customer code and I have $5k missing from my account! I find this company imp...

Kassi_ — Tue, 05 Apr 2022 14:52:11 GMT

Welcome to the Community, @massage8 -

If you're calling between Monday to Friday from 8am to 8pmCST, a customer code isn't needed. Are you still getting that prompt when calling within that window?

I will keep an eye out for your reply👀.