thread Re: Multiple discounts in Archived Discussions (Read Only)

Can I Apply the Same Discount Multiple Times in One Transaction?

Wayward — Thu, 07 Jun 2018 19:04:11 GMT

How do I apply multiples of the same discount to a sale?

I offer a $0.43 discount for customers who return their bottles. It works ok until a customer tries to return more then 1 bottle.

If I set the discount price as undefined then I can manually input a discount, but multiples of 0.43 arne't the easiest to calculate on the fly.

Help please.

Re: Multiple discounts

Russell — Thu, 07 Jun 2018 19:09:15 GMT

Hi @Wayward - Unfortunately you can only apply a specific discount to a given sale once.

It sounds like you're using the most common work around, which is to create a variable discount by leaving the value of the discount $0.00. This will prompt you to enter the value of the discount based on how many bottle redemptions were included on the transaction.

Hopefully we can get something rolled out in the future to help with this, so I'll pass this over to our Discounts team and try advocating to get it prioritized.

Re: Multiple discounts

Wayward — Wed, 10 May 2017 16:45:57 GMT

@Russell

This is the work around I presently use, but my staff has to add multiples of $0.425 on a calculator and enter that custom amount.

It slows checkout, negativley impacting the customer experience and is a general pain in the a**

If I could offer an after tax discount then staff would be adding multiples of 50c. Or even better, if I could enter multiples of the same discount then staff could just hit the "bottle return" button the correct amont of times. I get better tracking, with less chance of error or a negative customer interaction.

Re: Multiple discounts

Russell — Fri, 12 May 2017 00:28:40 GMT

I hear you on that, @Wayward. You could also set several discounts (1 X, 2 X, 3X, etc.) and leave the variable discount for unusual quantities of bottles. I know this is not ideal, but it will let you keep your bottle redemption program going. 🙂

Can I apply the same discount several times in a single transaction?

shumble — Tue, 05 Jun 2018 17:38:07 GMT

We give a combo discount of $1 for the purchase of three items together. I created the discount, however, we can only apply it once per transaction though sometimes people buy more than one combo. How can I use the discount more than once?

Re: Can I apply the same discount several times in a single transaction?

EJ_ — Thu, 07 Jun 2018 19:03:13 GMT

Hi @shumble

I've moved your post over to this existing thread, as one of your fellow sellers had the same question. It's currently not available, but our Discounts team is keeping an eye on seller interest around this.

You can apply a specific discount to a given sale only once. Check out the workaround in the previous response, and let me know if that works for you.

Re: Can I Apply the Same Discount Multiple Times in One Transaction?

SingleSpeedCafe — Sun, 26 Aug 2018 16:56:19 GMT

I would like to chime in that this feature would be GREATLY appreciated. We give a discount for someone bringing their own mug - which works fine for one customer at a time, but not for more than one person bringing their own mugs and coming in together.

Re: Can I Apply the Same Discount Multiple Times in One Transaction?

straycatbrew — Sun, 26 Aug 2018 21:38:34 GMT

We have this issue as well, since we offer a student and teacher discount per drink, and sometimes they order together.

Our first workaround was to make multiple discount buttons, each one with the 50¢ off, but a different button. But then we were limited to the number of buttons I made and took up a lot of space on the order screen.

Then, we instead changed our size modifiers on each drink, so instead of 3 choices (Small, Regular, Large) we now have 6 (adding Student Small, Student Regular, Student Lg). It is the best workaround for us so far -- except that whenever an item changes or there is a price change, it's twice as much work for us and twice as many chances for us to make a mistake.

I know Square seems to want to keep a lot of these useful features for their overpriced register systems, but we need enhancements to the discount and coupon systems. Basic POS systems can do automatic combo discounts, for example -- and Square is far, far behind.

Re: Can I Apply the Same Discount Multiple Times in One Transaction?

SingleSpeedCafe — Sun, 26 Aug 2018 19:22:50 GMT

You said it much better than I did. Thank you. We have the exact same issue, and thank you for your work around ideas. Since ours is for each and every drink we sell - adding all of these price variations sounds kind of ridiculous...but once they are in probably easiest for now.

Re: Can I Apply the Same Discount Multiple Times in One Transaction?

straycatbrew — Sun, 26 Aug 2018 21:38:04 GMT

The best solution for both of us, in this case, is another feature sellers have been asking for for years in these forums, and Square has been ignoring the numerous pleas: Allowing a negative modifier on an item, or allowing a dollar-amount discount on an individual item (they only allow percentages now). This way, you don't have to go to a different item or screen. Choose a size, then click the negative modifier or the discount. It's a long overdue feature that I have seen forum posts requesting for over 2 years.

Re: Multiple discounts

WHBSconcessions — Tue, 09 Apr 2019 17:06:13 GMT

We have the same issue. I run a concession stand and we give discounts for Combo deals, and just ran into the issues over the weekend. Thank you for some sort of work around. However, there defiantly needs to be a better option for give muti discounts on the same sale.

Thanks,
Nicole Howell
Concession manager

Re: Can I apply the same discount several times in a single transaction?

Tommer — Wed, 08 May 2019 12:47:09 GMT

Please please PLEASE work on this.

Just let us press more then once on the discount. I can't imagine it will take a developer more than half an hour to fix and it will save users so much time and headache!

applying non-percentage discount

ultimo — Tue, 29 Oct 2019 15:14:52 GMT

I would like to be able to add a .20 cent discount for BYO cup encouragement. At this time, since it is not a percentage discount, I am only able to add this once to a transaction which is very frustrating - this will encourage customers bringing more than one reusable cup to split transactions into multiple transactions, costing me a lot more per the new Square fee system...which will already be costing us an extra $20K+/year! I'm not terribly interested in creating a work-around where we have to take extra time and energy to select a variable of each Will Square please consider improving this?

Re: applying non-percentage discount

AshleyK — Wed, 30 Oct 2019 13:11:06 GMT

Hey there! Thanks for posting this. I really hear your frustration and I understand where you are coming from as this does seem like a difficult limitation at times. I have merged your thread with an existing one that has this feature request being tracked, but there is another workaround you can use that would be more efficient than running multiple transactions.

Same with the workaround in this thread, you can create a variable priced discount and simply add the amount of your cup discount in at the moment, keeping everything in one sale. 🙂 I know that it is not the exact feature that you are looking for, but it really can save you time and eliminate the frustrations with multiple sales.

Re: Can I Apply the Same Discount Multiple Times in One Transaction?

kmancherry — Tue, 14 Jul 2020 23:35:06 GMT

We really need this, it looks like this has been a.need for many years, I have come to expect a little more from Square.

"quantity of discounts

Chef_Giovanni — Sat, 08 Aug 2020 19:25:40 GMT

Good afternoon,

I have a couple categories of discounts, such as "military", or "vendor", etc.

My problem is, if I enter a fixed amount for a discount, I can only use it once, and not repeatedly in the same purchase.

That means, if I offer a $2 discount per item, and the person buys 3 items, I can't get the discount to let me change the quantity to "3", for a total $6 discount.

I've made it a "variable" discount, but then, I have to calculate and enter it each time. I don't want future employees to have to make these calculations.

Thanks!

Re: "quantity of discounts

AdamB — Sun, 09 Aug 2020 19:19:18 GMT

Thanks for your post, @Chef_Giovanni, and welcome to Seller Community!

This is currently a feature request, so I'm merging your post into another thread regarding this. If anything changes that will make it easier for you to get notified quickly.

Re: "quantity of discounts

JenD17 — Wed, 10 Feb 2021 15:16:20 GMT

Hi, has this been an added feature yet? I am having the same exact problem as Chef_Giovanni. I have a specific coupon I give for schools and if a few kids come in together I can only use the coupon once, when I need to apply it to each item or even just be able to continue to select the same coupon the number of times I need to during a transaction. I wasn't sure what thread this was merged to and was looking for an answer to this question as well. Thanks!

Re: Can I Apply the Same Discount Multiple Times in One Transaction?

pewterspoon — Wed, 12 May 2021 13:56:36 GMT

Please make this a feature! Maybe a quantity can be associated with a discount, just like it is on items?

Re: Can I Apply the Same Discount Multiple Times in One Transaction?

Skatecenter — Thu, 13 May 2021 05:09:40 GMT

I think this feature would help us as well. We offer group rates, say $2 off per skater. Sometimes the group pays individually as opposed to all on one bill. So say for instance a family within a church group is paying for 5 skaters, I would like to hit the $2 off discount 5 times within that transaction.