thread Re: Cancelled Transactions in Archived Discussions (Read Only)

How to track cancelled sales?

barkpark_chi — Mon, 22 May 2017 15:46:25 GMT

Is there a way to track cancelled sales? The open ticket feature shows when sales are voided, wondering if there's a way to track cancelled sales.

Re: Cancelled Transactions

VanKalkerFarms — Sun, 21 May 2017 14:13:11 GMT

This post was about Square Cash, but it looks like you're asking about POS. What exactly do you mean by canceled sales? Canceling a payment in process?

Re: Cancelled Transactions

Kpay — Mon, 22 May 2017 15:48:14 GMT

@barkpark_chi @VanKalkerFarms I moved this post to our Questions & How To board since it doesn't seem to be about Square Cash. 👍

@barkpark_chi if you can provide more info about what exactly you mean, I'm sure @VanKalkerFarms or I will be able to help you out!

Re: Cancelled Transactions

Nobita — Tue, 04 Dec 2018 05:02:03 GMT

My employee place a order and then delete it.
That's mean the system print out the ticket to kitchen but no receipt.
Is anyway we can track activity on non- payment ?

Re: Cancelled Transactions

Chad — Wed, 05 Dec 2018 20:04:33 GMT

Hello @Nobita, that sounds really weird.

If a transaction is voided, nothing should print from the receipt printer. Could you share some more details around what the employee did to cancel the transaction?