thread Re: Square has stopped tracking retail commission for my contractors in Archived Discussions (Read Only)

Square has stopped tracking retail commission for my contractors

Troub — Tue, 12 Apr 2022 01:47:06 GMT

Square has stopped tracking retail commission for my contractors after starting Square payroll and team. I've tried everything I can think of to get it tracking again.

Re: Square has stopped tracking retail commission for my contractors

Troub — Tue, 12 Apr 2022 21:36:36 GMT

For reference-

I also needed to add the contractors to appointments/staff. making sure to turn off their online calendar because they run their own schedules.

Re: Square has stopped tracking retail commission for my contractors

JJ_ — Thu, 14 Apr 2022 21:39:13 GMT

This sounds like a good question for our Payroll team, @Troub

They can take a look at your account with you to help shine a light here, as they are able to look at your account alongside you in order to pinpoint what's going on here. Please reach out by phone or email when you have a moment by logging into your Square account and heading here.