thread Is there anyway to receive text notifications about a dispute? in Archived Discussions (Read Only)

Is there anyway to receive text notifications about a dispute?

DMTandKWT — Fri, 02 Jun 2017 18:54:00 GMT

Is there anyway to receive text notifications about a dispute? I rarely check my email and my Square Dashboard even less. I mainly use my tablet and my phone to process payments. I know the dashboard will have a pop up indicating a dispute, but not my phone or tablet app. I just so happen to be checking my email for an expected file when I saw the notice that I only had 3 more days to respond on my behalf to the dispute. It would be great if I could receive a text notifying me of a dispute. Or even a pop up on my tablet or phone.

Re: Is there anyway to receive text notifications about a dispute?

EJ_ — Mon, 05 Jun 2017 17:15:14 GMT

Hi @DMTandKWT

Thanks for the post, and I agree that there's room for improvement when it comes to the notifications of disputes within the Point of Sale app itself.

While this isn't available at the moment, I'll definitely pass the feedback over to our Disputes Team.

This would be super helpful for mobile sellers who don't check their dashboard or email often.

If we make any changes, we'll be sure to announce it to everyone.