thread Re: "Return Policy:" just started showing up on the printed receipts and I cannot turn it off. in Archived Discussions (Read Only)

"Return Policy:" just started showing up on the printed receipts and I cannot turn it off.

nickysgoodeats — Thu, 22 Jun 2017 17:46:14 GMT

This morning I noticed that "Return Policy:" was showing up on the bottom of our printed receipts. We are a fast casual resturant and do not accept returns obviously. It was suggested by the 'Square Team' that I just put "No Returns" after it, but it looks very tacky and unprofessional. How do I get the just get the "Return Policy:" off of my reciepts all together?

Re: "Return Policy:" just started showing up on the printed receipts and I cannot turn it

notpaul — Sat, 24 Jun 2017 13:41:28 GMT

AGREE!

We are a fine dining restaurant. WE DO NOT ACCEPT RETURNS! LOL!

Most of the other sections have a "check box" so you can toggle them on or off - WHY DOESN'T THIS SECTION?

PLEASE FIX ASAP!

Re: "Return Policy:" just started showing up on the printed receipts and I cannot turn it off.

EJ_ — Mon, 26 Jun 2017 16:50:25 GMT

@notpaul @nickysgoodeats Thanks for bringing this up.

I can see how it would look strange for restaurants to have "Return Policy:" on the printed receipts.

It's not customizable at this time, but being able to toggle the Return Policy option on/off is a great idea.

I'll send this over to our Product Team and hopefully we can get this implemented for you in the near future.