thread Re: How can I manage inventory with rental merchandise? in Archived Discussions (Read Only)

How can I manage inventory with rental merchandise?

loolieuh — Wed, 19 Jul 2017 01:56:53 GMT

Hi,

We are a ballroom store and we rent dresses to our customers for their events.

We dont hold funds in case of damage but rather just charge a set fee like 1/3 of price of the dress for the rental.

Is there a way to return the rental dress in the system without refunding the rental fee ? Or will I have to adjust my inventory manually ?

Thank you,

Laura A.

Re: How can I manage inventory with rental merchandise?

Russell — Wed, 19 Jul 2017 01:57:08 GMT

Hey there @loolieuh - thanks for making your first post to the community!

At this time, you would need to manually update your inventory to track available dresses. I do definitely see where this would be important for your business and will let our Product Team know that a rental feature would be useful for you.

Re: How can I manage inventory with rental merchandise?

sharetowear — Tue, 31 Jul 2018 14:49:32 GMT

Hello! I @loolieuh I also am trying to figure out a way to rent dresses, would love to talk with you about solutions! @Russell, does this mean that we'd have to add the item back to the system each time it's returned?

Re: How can I manage inventory with rental merchandise?

sharetowear — Tue, 31 Jul 2018 14:50:26 GMT

@Russell, I mean if we'd have to 'create a new item' when it's returned - treat it as new. is this correct?

Re: How can I manage inventory with rental merchandise?

Helen — Tue, 31 Jul 2018 16:05:33 GMT

@sharetowear Helen here from the Community team!

What Russell meant was you'd need to update the stock for that dress from the app or online. When you rent a dress and checkout the customer from the app, the stock will automatically go from 1 to 0 (for example).

When it's returned you'll can change the stock back from 0 to 1, and you don't need to create a new item. The steps to manually update inventory are in our Support Center.

Hopefully @loolieuh can share some tips here too!