thread Re: CBD Oils and Balms - Ok with Square? in Archived Discussions (Read Only)

What products are allowed in Square's early access CBD Program?

aablaisdell — Mon, 27 Jan 2020 22:34:05 GMT

The title of this thread has been edited from the original: CBD Oils and Balms - Ok with Square?

I'm in a professional forum where we are discussing whether our Square accounts will be terminated for retailing commercially available CBD products such as the balms from CBDclinic.co or ingestible oils such as https://realscientifichempoil.com/ .

To my knowledge these products contain no THC which is the psychoactive compound in cannabis, and are therefore legal. Can you please advise us on the matter?

Re: CBD Oils and Balms - Ok with Square?

Helen — Tue, 01 Aug 2017 20:06:09 GMT

Thanks for your post @aablaisdell, great question!

I'm just going to check in with our Compliance team about this and I'll post an update here as soon as I can. Thanks for your patience!

Re: CBD Oils and Balms - Ok with Square?

Helen — Tue, 01 Aug 2017 23:14:09 GMT

Hello again!

I asked our team about this and they confirmed that we are unable to support these kinds of products.

While these items may be legal, we are obligated by our agreements with the card networks and other financial institutions that limit our ability to support your business.

I really appreciate that you took the time to check this with us! If you have questions about your account specifically let me know and our Compliance team will be happy to reach out to you directly.

Re: CBD Oils and Balms - Ok with Square?

aablaisdell — Wed, 02 Aug 2017 01:16:41 GMT

Thank you, I'll let my colleagues know.

Re: CBD Oils and Balms - Ok with Square?

Stvnsnwdy — Mon, 05 Mar 2018 17:36:51 GMT

I also would like to use your company for my CBD store. Is their something in the works with the financial institutions to allow sales transactions?

Re: CBD Oils and Balms - Ok with Square?

Tom — Sat, 10 Mar 2018 19:55:00 GMT

Thank you for checking in, @Stvnsnwdy. We surfaced your post with our Compliance Team and we’re unable to support CBD sales at this time. Unfortunately, we’re unable to comment on any future plans for Square’s Payment Terms. Appreciate your understanding—we'll certainly announce any updates as they become available.

Re: CBD Oils and Balms - Ok with Square?

badgervapes — Mon, 16 Apr 2018 16:39:23 GMT

Can we limit the sale of CBD products to cash only transactions when using the Square point of sale system?

Re: CBD Oils and Balms - Ok with Square?

Tom — Wed, 18 Apr 2018 20:11:31 GMT

Hi @badgervapes, thanks for the post. To answer your question, no, we cannot support the sale of products that violate our terms of service, and that would include using Square Point of Sale to manage cash-only transactions for these products. We appreciate that you took the time to check in with us.

CBD Update?

loveoflavender — Fri, 14 Sep 2018 15:20:58 GMT

This comment was created from merging the thread "CBD Update?"

Hello, Just checking in to see if there's been any update on whether Square is finally supporting business who want to sell CBD products...

Re: CBD Update?

Chad — Fri, 14 Sep 2018 15:17:21 GMT

Hey @loveoflavender!

I'm not sure if you've seen this thread, but this answer is still up to date. 🙂

Re: CBD Update?

jfarm — Tue, 09 Oct 2018 18:52:35 GMT

Hi, we have a CBD company and the products have less than 0.3% THC if any at all in them. We were under the impression that we could not use square for cc processing and point of sale, but we know a couple of other CBD companies who use square for processing, can you explain this?

Re: CBD Update?

EJ_ — Thu, 11 Oct 2018 21:19:28 GMT

Hi @jfarm

Thanks for posting!

All items that fall under that category are prohibited in our Terms of Service as mentioned in the Best Answer of this thread.

If this changes, we'll definitely announce it, so keep an eye out for any news in the future.

Re: CBD Oils and Balms - Ok with Square?

vistasign — Thu, 29 Nov 2018 19:45:29 GMT

any update one the cbd now that it is mainstream and supported by several other cc providers? it is the end of 2018 and even amazon supports it.

Re: CBD Oils and Balms - Ok with Square?

Tom — Fri, 30 Nov 2018 20:22:43 GMT

Hey @vistasign, thanks for weighing in with that information. I went to check for any updates, but there isn't anything that I can access and share out right now. We will definitely circle back to this post as soon as any developments come through.

Re: CBD Update?

Chemdawgs — Tue, 04 Dec 2018 16:21:52 GMT

That doesn’t answer why you guys are allowing some and not others?

So again, Why are you allowing some and not others?

Re: CBD Update?

Chad — Wed, 05 Dec 2018 23:52:33 GMT

@Chemdawgs

No business is permitted to sell CBD products using Square Point of Sale. There are no exceptions to the rule, if we find out a business is selling CBD products their account will be deactivated.

If you know a business that sells CBD products, that just means our Compliance Team hasn't deactivated their account yet.

CBD now legal new law past today

vistasign — Wed, 12 Dec 2018 21:51:41 GMT

https://hempsupporter.us17.list-manage.com/track/click?u=1b61b28eae54b8d51e883a3f8&id=0c25ae0520&e=22ba6bcce4

Can we now sell CBD as it is no longer a controversy?

CBD

barkshopbakery — Thu, 13 Dec 2018 18:17:15 GMT

This reply was created from merging an existing thread: CBD

Will Square allow the sale of complying CBD products with the passing of the farm bill?

Re: CBD

VanKalkerFarms — Thu, 13 Dec 2018 12:56:41 GMT

CBD is still on the items that can't be sold thru Square list. The bill has only passed the Senate and still has to pass the House before anything can change. It will definitely help once there is a federal law instead of random state laws approving it.

Re: CBD now legal new law past today

Helen — Thu, 13 Dec 2018 18:25:12 GMT

Thanks for checking in @vistasign and @barkshopbakery! Square is still currently unable to support the sale of these products. If this changes in future we'll let everyone here know.