thread Re: Can I search by receipt number? in Archived Discussions (Read Only)

Can I search by receipt number?

carlchastain — Tue, 01 Aug 2017 18:52:50 GMT

Every transaction is assigned a receipt number (a four-character combo of numbers and letters), which seemed like a useful thing to ask my staff to include on hand-written invoices to have a record of the invoice being paid, and a way to pull up the receipt should we need it. But I haven't been able to figure out how to pull up a transaction using the receipt #.

I've been seaching in the Sales tab, under Transactions. The search bar appears to only accept the last four digits of a card, or a "note," whatever that is. What is the point of a unique receipt number if you can't use the info to locate the receipt?

Re: Can I search by receipt number?

VanKalkerFarms — Thu, 03 Aug 2017 04:24:50 GMT

When I visit the Sales/Transactions section, there's dropdown for searching by card number, item, receipt #, or note. Does yours only have two options instead of four? You should also be able to enter a receipt number in the Transactions section of the app.

Re: Can I search by receipt number?

leemecum — Mon, 20 May 2019 16:56:42 GMT

I just tried the vertual terminal for the first time. My company already uses Square as our POS system. When I processed the charge it gave me a 6-digit number as confirmation. There is no receipt number. I can not see a way to look this up in case I need to find the sale later on. Please let me know how to look up a charge made from the vertial terminal. Thanks Lee - Camino Bakery

Re: Can I search by receipt number?

kellyj — Tue, 21 May 2019 22:03:58 GMT

@leemecum

You can visit your Dashboard at Squareup.com. Click Transactions > click on the drop down menu to search by Card # and select Receipt ID instead.

This will give you the option to search by receipt. Let us know if you have any trouble finding it!