thread Re: Can I issue an Invoice with a positive balance my customer can redeem? in Archived Discussions (Read Only)

Can I issue an Invoice with a positive balance my customer can redeem?

JoyBembenek — Fri, 11 Aug 2017 17:31:27 GMT

Hello!

I do home party sales and I wanted to send an invoice to my client that shows her Hostess Credits. I want to input it as a variable item so that I can change the amount (in the future) as needed for future hostesses and I think the only way to do that would be as a negative amount; however the system isn't letting me do that. What do the rest of you do?

TIA for your feedback and help!

~Joy

Re: Customer accidently posted negative feedback. is this correctable?

Russell — Fri, 11 Aug 2017 17:30:38 GMT

Hi @JoyBembenek - thanks for making your first post on the 👥 community.

It isn't possible to have an invoice with a positive balance at this time. If you'd like to credit this client, you can manage it separately from Square and apply it as a discount to a future invoice.

Re: Can I issue an Invoice with a positive balance my customer can redeem?

LipsAmore — Mon, 07 Jan 2019 02:57:06 GMT

This would be such a great feature! Would also be handy if someone returns good and you want to apply a credit to their account.