thread Re: Loyalty Program: how does "by total amount spent" work? in Archived Discussions (Read Only)

Loyalty Program: how does "by total amount spent" work?

mitu315 — Tue, 15 Aug 2017 02:38:50 GMT

Hi,

I run a nail salon, where I set $20 equals to 1 star, and by total amount spent method.

My question is that is the total amount spent accumulative? or it's only within a single order?

Say, a customer spent $35 at her first visit, which will give her 1 star, then if at the second time she spends $12, will the system give her 1 more star using the remaining amount of last visit? ($12 + $35-20 = $27) or she won't be award any star for the second visit?

Thanks!

Re: Loyalty Program: how does "by total amount spent" work?

LocavoreStore — Tue, 15 Aug 2017 17:02:32 GMT

They will only get a star once they reach that $20 threshold for a single transaction... Meaning, it will not accumulate. You could set the dollar amount lower... Maybe $5/star, and set your star goal higher. That way your customers are more likely to get some sort of reward for every visit.

Re: Loyalty Program: how does "by total amount spent" work?

mitu315 — Tue, 15 Aug 2017 17:19:09 GMT

Thank you so much LocavoreStore!

This is not as good as I expected.

Re: Loyalty Program: how does "by total amount spent" work?

Shopcolies — Thu, 01 Sep 2022 13:31:21 GMT

Is this still set to where they have to meet the dollar amount in a single transaction? That is so not user friendly.

Re: Loyalty Program: how does "by total amount spent" work?

JJ_ — Sat, 03 Sep 2022 14:59:45 GMT

Hey @Shopcolies As of right now, Square Loyalty can be configured per Amount Spent, Per Visit, Per Item in a given category, or per any item.

I hope this answers your question.