thread When I try to add a picture my keyboard comes up in Archived Discussions (Read Only)

When I try to add a picture my keyboard comes up

TroyShanti — Fri, 18 Aug 2017 15:55:27 GMT

I am trying to add pictures to an item with my iPad. When I use the add photo option my keyboard comes up. Also I do not see any grid at all and haven't found one. Yes I am new to square and iPad. Any help here would be great.

Re: When I try to add a picture my keyboard comes up

RHatch — Fri, 18 Aug 2017 16:25:44 GMT

Are you trying to add photos to an item using the Square "Point of Sale" App?

This is the screen you should see when editing an item. Just tap on the image box and a new window will come up to let you change colors or add a photo from camera or camera roll

Re: When I try to add a picture my keyboard comes up

Chad — Mon, 21 Aug 2017 01:18:50 GMT

Hey @TroyShanti, If you select Point of Sale from them menu options you should see the number 1 in a circle at the bottom of your screen. Tap this to get items grid.

@RHatch sent you an awesome guide to creating an item. If you're on the screen depicted and still have trouble try deleting and then reinstalling Square Point of Sale.

I'll keep an eye out for your reply!

Re: When I try to add a picture my keyboard comes up

TroyShanti — Mon, 21 Aug 2017 10:51:08 GMT

I had the wrong app downloaded. Had the retail and needed POS. Oops thank you all for your assistance.