thread Re: Square replacement in Archived Discussions (Read Only)

I lost my Square reader, how do I reorder a new one?

cd1 — Thu, 22 Aug 2019 14:49:07 GMT

The title of this thread has been edited from the original: Square replacement

Lost my square reader, how do I reorder one?

Re: Square replacement

Ron — Sun, 20 Aug 2017 14:45:02 GMT

You can order here : https://squareup.com/reader

or if you need it sooner you can pick one up at Best Buy, Staples, Drug Stores, etc. Google it in your area to see what stores may have it.

I lost my square. Need replacement

Adcpauly — Thu, 22 Aug 2019 14:50:08 GMT

This reply was created from merging an existing thread: I lost my square. Need replacement

I lost my square. How do i get a replacement?

Re: I lost my square. Need replacement

VanKalkerFarms — Thu, 22 Aug 2019 13:09:16 GMT

https://squareup.com/shop/hardware/us/en

Lost reader

lysacarter2002 — Mon, 18 Nov 2019 14:10:32 GMT

I lost my wallet with my reader how do I report it lost and stolen and get a replacement

Re: Lost reader

ashc — Tue, 19 Nov 2019 14:11:49 GMT

Hi @lysacarter2002! Welcome to the Community.

We moved your post to a relevant thread with instructions on how to buy a new reader.

You don't need to report it lost/stolen because it holds no account specific information and is universal.

Replacement

Tobyshan — Fri, 21 Feb 2020 23:52:35 GMT

I need a replacement lost my sqaure

My cash register was stolen, i need another one

Pomelo2020 — Sat, 13 Feb 2021 19:44:35 GMT

My register was stolen need to recover data, and a new register equipment

Re: My cash register was stolen, i need another one

jjgard — Sat, 13 Feb 2021 21:34:22 GMT

You can order new equipment here: Buy Credit Card Readers & iPad POS Hardware | Square Shop (squareup.com)

You can also go to Best Buy. They typically carry Square Stands and iPads in store.

Your data is backed up in the cloud. It'll all be there when you sign back in on your new device.

Re: I lost my Square reader, how do I reorder a new one?

NHM1950 — Sat, 15 Jan 2022 19:50:24 GMT

I just purchased a new mag-stripe reader at Wall mart, and the redeem code won't be accepted on my Square site. I swiped $1.00 to test it and it works, and now would like to get the $10 redemption. Please advise.

Re: I lost my Square reader, how do I reorder a new one?

Kassi_ — Sun, 16 Jan 2022 15:27:06 GMT

Welcome to the Community, @NHM1950 -

Which redemption site are you using with your code? And what error are you seeing when you try the code?

I will keep an eye out for your reply, so I can get to the bottom of this for you👀.

Re: I lost my Square reader, how do I reorder a new one?

NHM1950 — Sun, 16 Jan 2022 17:55:04 GMT

The redemption code you entered was not found or has already been claimed.

I gave the Walmart receipt dated 01/10/2022

Re: I lost my Square reader, how do I reorder a new one?

NHM1950 — Sun, 16 Jan 2022 17:57:36 GMT

HTTPS://Square up.com/redeem

Re: I lost my Square reader, how do I reorder a new one?

NHM1950 — Sun, 16 Jan 2022 18:10:01 GMT

I meant I have this receipt that shows it’s my purchase.

Re: I lost my Square reader, how do I reorder a new one?

Kassi_ — Mon, 17 Jan 2022 21:03:52 GMT

Thank you for sending this over, @NHM1950 -

The redemption code will be included in the box with the reader. It would start with a US - (numbers).

Did you see that included with yours?

I will keep an eye out for your reply👀.

Re: Square replacement

FarmMom — Sun, 03 Jul 2022 11:51:25 GMT

This takes me to a page that has two buttons to get a free reader -- both take me to my dashboard and it is not obvious where to get a reader from there.

Re: Square replacement

JJ_ — Mon, 04 Jul 2022 23:39:01 GMT

Please try the following steps @FarmMom

1. Click here
2. Select "Send me a reader"
3. Select Connectivity
4. Complete the checkout process!

If you see a $10 price, be sure to run to the end of checkout as that will fall off before you finalize your order, so long as you are logged into your Square account while placing the order.

If that doesn't work, please let us know.