Sales Tax on Exempt transaction

Spthistorical — Tue, 11 Apr 2023 14:44:59 GMT

I manually entered a credit card transaction for Sales Tax exempt customer. However the receipt show Sales Tax of $.03, but was not included in total, nor was it reflected in our transfer report. What is causing this error

Re: Sales Tax on Exempt transaction

MayaP — Thu, 13 Apr 2023 12:36:34 GMT

Hey there @Spthistorical thanks for reaching out to The Seller Community! For this inquiry, you will need to contact Customer Support at 1-855-700-6000 squ.re/contactsqsupport. We will need to look at that specific transaction and your tax settings. And in order to protect your account security we cannot discuss that information publicly here.

Please let me know if there is anything else I can assist or answer for you!

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Sales Tax on Exempt transaction

Re: Sales Tax on Exempt transaction