thread Do clients receive confirmation emails when setting up recurring invoices? in Archived Discussions (Read Only)

Do clients receive confirmation emails when setting up recurring invoices?

ElevatedWellnes — Tue, 29 Aug 2017 03:32:45 GMT

I receive emails once they're set up, but do they?

Re: Do clients receive confirmation emails when setting up recurring invoices?

Helen — Fri, 01 Sep 2017 00:01:29 GMT

Hello @ElevatedWellnes! Yes your customer will automatically receive a confirmation email when you've set up their recurring invoice!

The confirmation email will include the date the invoice series will start, as well as other information such as the schedule of invoices (daily, weekly. monthly) and the amount!

Hope this helps, let me know if you have any other questions about this!

Re: Do clients receive confirmation emails when setting up recurring invoices?

ElevatedWellnes — Fri, 01 Sep 2017 06:27:50 GMT

Thanks for your reply @Helen! Just one other question, when invoices are set to charge on a certain date, what time of day do they start processing?

Re: Do clients receive confirmation emails when setting up recurring invoices?

Helen — Fri, 01 Sep 2017 21:56:28 GMT

Hello again! Recurring Invoices will be charged at 10am in your timezone. Let me know if you have any other questions about invoices or start another thread if you have a different question. Happy to help! 😀