thread Re: How do you allocate credit card tips to the employees working during those tip hours? in Archived Discussions (Read Only)

How do you allocate credit card tips to the employees working during those tip hours?

amandasue5 — Thu, 28 Sep 2017 22:58:06 GMT

Please explain how credit card tips can be distributed amongst the employees working. Employee A worked from 6a - 10a alone and the tips at that time were $20. At 10a, employee B came in, and at 2p employee A left. From 10a - 2p there were $20 more in credit card tips. So employee A receives $10 form that and employee B receives $10 from that. Employee A, in total, received $30 in tips that shift. How can we do this through Square and put it on their payroll?

Re: How do you allocate credit card tips to the employees working during those tip hours?

BobbyHowe — Tue, 26 Sep 2017 13:35:10 GMT

I had this question last night, I am in the same boat, the only thing I can think to do is figure out the tax burden on the tip, ie 30 percent, so on a $10 tip $3 goes to taxes, leaving $7 to split between the employees. Person A that is logged into the system would then give $3.50 to B person. However Person A's Tips will be higher on payroll, hence the reason Person B only gets 35% because Person A has the tax burden on the whole tip amount. Only other way I can see to do it is they ring up their own orders to keep everything seperate. In our case Person A cooks for those 3 hours and Person B bartends/serves, at bigger resturants servers make less than cooks due to tips or have a set percentage they have to give to the cook at the end of the day.

Re: How do you allocate credit card tips to the employees working during those tip hours?

Tom — Thu, 18 Jul 2019 00:26:44 GMT

Thanks for bringing this up, @amandasue5, and for helping out, @BobbyHowe! 💯

I also wanted to surface that automatic tip reconciliation is available with Team Management. With this feature, you can assign employee passcodes so there’s no re-calculating involved with figuring out tips and commissions. Learn more about getting set up in our Support Center: Subscribe to Team Management.

Hope this helps. 🙂

Is It Possible To Pool Tips With Square Employee Management

Potters — Thu, 26 Oct 2017 15:43:25 GMT

Pretty straight forward question.

We have a tasting room. 2 shifts per day, 2 employees per shift.

Can we divvy up tips based on hours worked for each employee?

If so, I can't figure it out.

Re: Is It Possible To Pool Tips With Square Employee Management

EJ_ — Thu, 26 Oct 2017 23:02:56 GMT

Hi @Potters

I've moved your post over to this existing thread with a similar question.

You can account for tips accepted by sorting your Sales Summary report to a certain timeframe.

Employee Management, as mentioned in the Best Answer of this thread, has tip reconciliation as well.

Let me know if this helps!

Re: How do you allocate credit card tips to the employees working during those tip hours?

thegreenbeanery — Wed, 06 Dec 2017 05:39:21 GMT

Employee management does not quite fix this problem for us that I can tell. Tips are recorded under the person who is currently logged onto the register, rather than being split between the people clocked in. Is there a way to change this?

Re: How do you allocate credit card tips to the employees working during those tip hours?

EJ_ — Wed, 13 Dec 2017 16:37:48 GMT

Hi @thegreenbeanery

You're correct here, as tips are automatically assigned based on the employee who is signed in for each sale.

This is a feature request that our Employee Management team is tracking, so if anything comes up I'll be sure to post an update.

How do employees receive credit card tips?

CP36 — Thu, 28 Dec 2017 07:24:01 GMT

A few questions regarding tipping:

Do the customers credit card tips get pooled together with the rest of the days sales that get deposited into bank account?

Is there any suggested way for employees to pull their credit card tips at the end of the day? Should they take them out of the extra cash in drawer after closing it out?

Thanks for any help.

Re: How do employees receive credit card tips?

VanKalkerFarms — Thu, 28 Dec 2017 18:04:22 GMT

Yes, tips are just part of the deposit at the end of the day as they would be with another credit card system. You would have to add the appropriate amount of cash to replace the credit card tips.

Re: How do you allocate credit card tips to the employees working during those tip hours?

madman — Sat, 13 Jan 2018 15:45:45 GMT

We need to spilt the tips equally too, please add that feature asap. thank you

Re: How do you allocate credit card tips to the employees working during those tip hours?

MJM1 — Sun, 11 Mar 2018 23:17:08 GMT

As a fast food shop, our entire team splits and shares tips based on hours worked. It is all done manually. We would like to add the tip function via Square, but can't figure out how to allocate the tips. Most of my employees on a shift are not logged in, but all are earning tips. How do people handle that?

Re: How do you allocate credit card tips to the employees working during those tip hours?

Chad — Wed, 14 Mar 2018 01:10:42 GMT

Hello @MJM1, I want to make sure I have a good grasp on what you're looking to do.

You want to track all of the earned tips so you can then calculate how much was taken in within a given hour? Then split this amount evenly between all staff?

Re: How do you allocate credit card tips to the employees working during those tip hours?

bswanz — Sun, 18 Mar 2018 19:46:28 GMT

Does using Employee Management mean using Square to run payroll?

Re: How do you allocate credit card tips to the employees working during those tip hours?

thegreenbeanery — Mon, 19 Mar 2018 16:21:23 GMT

just timecards (payroll is additional)

Re: How do you allocate credit card tips to the employees working during those tip hours?

eggs — Mon, 26 Mar 2018 06:46:49 GMT

We are doing a tip pool. So we take the sum of tips in the pay period and divide it by the total of all employees' hours worked. This is the hourly tip number, and we then give each employee that times the number of hours they worked.

Re: How do you allocate credit card tips to the employees working during those tip hours?

5thandjefferso1 — Thu, 05 Apr 2018 22:54:40 GMT

So the trouble in our situation is that every employee on staff could be taking an order or making an order. We can't have each person involved in the order "logged in" to calculate it this way.

Re: How do you allocate credit card tips to the employees working during those tip hours?

puka — Sun, 08 Apr 2018 15:10:36 GMT

Hey @5thandjefferso1 - The ability to split tips amongst employees based on hours worked is a feature request per EJ's answer below. We'll make sure to pass on your feedback to our Employee Management team to consider for future improvements.

Re: How do you allocate credit card tips to the employees working during those tip hours?

Mgoetzeler — Thu, 03 May 2018 00:19:38 GMT

We are having the same difficulty. We have 2 register people assigned per shift, but 15 or more other staff members helping customers with counter service. We would like to add the tip feature on Square, but cannot figure out a way to collect tips for all, then export to payroll. Any ideas?

Re: How do you allocate credit card tips to the employees working during those tip hours?

EJ_ — Thu, 03 May 2018 17:25:59 GMT

Hi @Mgoetzeler

Unfortunately this isn't something available with Payroll as of right now.

You'll have to do this manually by viewing your total tips in your reports, and then manually enter the tip amounts to each employee as a "Paycheck Tips" addition.

There isn't a way to automatically add this figure into Payroll, but we're tracking this very closely and hopefully we can prioritize a fix for this soon.

Re: How do you allocate credit card tips to the employees working during those tip hours?

FKFrozenCustard — Wed, 16 May 2018 22:25:05 GMT

Can you guys make tip pooling an option? All restaurants do this and it saves the people running payroll hours of work. Sooner the better.