thread What is the lag time on sending a campaign? in Archived Discussions (Read Only)

What is the lag time on sending a campaign?

lindsrog — Sat, 07 Oct 2017 18:55:43 GMT

I recently sent out a square marketing campaign to 66 email addresses, it said everything was good, I hit to pay for it, but when I go look at the campaign, it says it was sent to 0 recipients...I don't want to keep trying again if my clients will be blasted in a few hours by several emails from me..is there a lag time on this or what is the issue?

Re: What is the lag time on sending a campaign?

Helen — Tue, 10 Oct 2017 19:00:57 GMT

Hi @lindsrog!

It can take about an hour for your Marketing campaign to be sent out. Sometimes though there can be a longer delay in the process of getting these emails to your customers. Rest assured, any delays are typically resolved within one business day.

If your campaign still hasn't processed after at least one full business day, feel free to reach back out and I can take a closer look!