thread Re: How come the SKU on my item summery csv report are all messed up since last Friday? in Archived Discussions (Read Only)

How come the SKU on my item summary csv report are all messed up since last Friday?

jazzbun — Thu, 12 Oct 2017 18:45:59 GMT

I print Item summary CSV report to record my sales everyday.

Since last Friday, the SKU on this report become incorrect.

I have tried to restart my ipad, or use another ipad to print. cannot solve this problem.

Right now I can only use items detail CSV report, but I would like my summery report to be fixed.

Somebody know what happened?

Re: How come the SKU on my item summery csv report are all messed up since last Friday?

Helen — Tue, 10 Oct 2017 20:37:36 GMT

Hello @jazzbun, I'm very sorry for the trouble this is causing. Our engineers are aware of an issue with the Item Sales Summary CSV and are working to resolve it as soon as possible!

As soon as I have an update I'll let you know here. Thank you for your patience in the meantime!

Re: How come the SKU on my item summery csv report are all messed up since last Friday?

Helen — Fri, 13 Oct 2017 18:07:36 GMT

@jazzbun Update: I'm happy to report this issue has been resolved by our engineering team! If the SKUs on your report are still incorrect please let me know here, or call our Support team to report it.

Thank you again for your patience!