thread Re: Introducing Square Register in Archived Discussions (Read Only)

Introducing Square Register

SaraSanchez — Wed, 24 Jan 2018 17:27:54 GMT

Square Register is a purpose-built, complete point of sale system. Square Register is built entirely by Square so you can sell confidently knowing everything just works.

The Square Register features a customer facing display to let your customers track items, complete sales, and update contact information on their own. The dedicated customer display lets customers pay intuitively while our fast card processing speed keeps your line moving.

You can also connect printers, cash drawers and scanners, using USB or Ethernet depending of the accessory. Check out a full list of our supported hardware on our Support Center.

Square Register is available for purchase individually for $999 or as a kit with accessories included for $1499 at the Square shop.

Re: Introducing Square Register

VanKalkerFarms — Mon, 30 Oct 2017 17:35:32 GMT

😳 😳 🤔

Interesting development by bringing hardware in-house rather than an iPad. Also, interesting transaction fee pricing which will lower the overall rate for anyone with $40 or higher average which would pay for the unit in the savings.

Re: Introducing Square Register

VanKalkerFarms — Mon, 30 Oct 2017 16:06:18 GMT

Does this run Square POS, Square Retail, or can it run both?

Re: Introducing Square Register

SaraSanchez — Mon, 30 Oct 2017 17:24:51 GMT

Hi! Thanks for your question.

You can use all of the backend features of Square for Retail with Square Register (multi-location inventory management, cost of goods sold and profit reporting, purchase order creation, etc.) through your Square Dashboard. But the Square for Retail point of sale app won’t run directly on Square Register.

Re: Introducing Square Register

VanKalkerFarms — Mon, 30 Oct 2017 17:47:29 GMT

So I'm running a custom version of Square POS but have selected Square for Retail features on my Square Register? Is that included in the pricing of Square Register or am I also paying for Square for Retail monthly? The more products you add, the more complicated it gets to understand what used to be Square's simplicity.

Re: Introducing Square Register

dbosen — Mon, 30 Oct 2017 17:56:00 GMT

This looks awesome! One question: if I buy the whole set for $999, do I still have to pay a monthly fee for Retail, or is that included?

Re: Introducing Square Register

LocavoreStore — Mon, 30 Oct 2017 17:58:30 GMT

I just saw this online... I could kick myself for just spending nearly a grand on another setup with the now old register, new ipad, cashbox, printer, scanner, etc.

This is sexy! I kept waiting for more integration with the Customer Facing Display beta app. Using proprietary hardware was probably the hangup all along. Can't wait to order my new hardware.

Re: Introducing Square Register

EJ_ — Mon, 30 Oct 2017 18:03:58 GMT

@dbosen Square for Retail is a bundled software add on that isn't included with the new Square Register, so you'd still pay the monthly fee for that.

As @SaraSanchez mentioned earlier, the Square for Retail app can't be run directly on the Square Register hardware, but all of the backend features (multi-location inventory management, cost of goods sold and profit reporting, purchase order creation, etc.) will still be available to use through your Square Dashboard.

Re: Introducing Square Register

kaffehaus — Mon, 30 Oct 2017 19:50:17 GMT

If I'm reading this right, the percentage fee goes down slightly but with an added 10¢ swipe fee? Is this a system-wide change, or only applied to those who install the new Square Register?

Re: Introducing Square Register

EJ_ — Mon, 30 Oct 2017 19:58:42 GMT

Hi @kaffehaus

The 2.5% + 10¢ per transaction only applies to card present payments (tap, dip, or swipe) taken on Square Register.

For payments taken on existing Square hardware, the fees will stay the same.

Fees for Card Not Present payments and Square Invoices will stay the same as well.

Re: Introducing Square Register

VanKalkerFarms — Mon, 30 Oct 2017 20:03:56 GMT

Super intrigued by this slick looking setup. So since I have 2 Square stand setups using ethernet printer and cash drawers, can I just slide out the Square Stands and slip this in in its place and printers will work like they did?

Re: Introducing Square Register

EJ_ — Mon, 30 Oct 2017 21:17:21 GMT

@VanKalkerFarms So long as your accessories are compatible, you should be able to use the Square Register with no trouble.

Check out the Support Center article that lists compatible hardware with Square Register:

Supported Hardware for Square Register

Re: Introducing Square Register

kaffehaus — Mon, 30 Oct 2017 22:30:11 GMT

Thus my question: why different rates for different equipment? You're proposing I and similar retailers pay $1,000 for the benefit of paying more per transaction. (Avg ticket is around $6.50)

Re: Introducing Square Register

SKRestaurant — Tue, 31 Oct 2017 00:33:09 GMT

So no third party apps on Square Register. Does that mean that a cafe currently running two Square Stands and running the KDS app on two kitchen displays will be unable to do that with Square Register?

Secondly does that customer display still have the option of a tipping screen prior to signature screen?

Lastly, we have 4 cafes using Square but would one at a time swith to Register. Will all locations still be seen on dashboard?

Re: Introducing Square Register

George1991 — Tue, 31 Oct 2017 00:43:53 GMT

I am trying to figure this out also. My cafe uses two stands currently, if this new register won’t work with them then that would suck.

Re: Introducing Square Register

VanKalkerFarms — Tue, 31 Oct 2017 14:21:21 GMT

@SKRestaurant KDS is currently not supported with Square Register. It is on the roadmap though.

Re: Introducing Square Register

VanKalkerFarms — Tue, 31 Oct 2017 00:47:08 GMT

Square register can be used together with SquarePOS running on square stands.

Re: Introducing Square Register

George1991 — Tue, 31 Oct 2017 00:47:16 GMT

Can my cafe use the new register and iPad + stand at same time?

Re: Introducing Square Register

LocavoreStore — Tue, 31 Oct 2017 01:58:59 GMT

Do you know if the new Customer Facing Display interfaces with the loyalty program at all? I see that customers can leave a tip and probably sign on the new display, but will they be able to enter their loyalty #, or be able to see their loyalty status on the screen in any way?

Re: Introducing Square Register

Lima — Tue, 31 Oct 2017 05:16:24 GMT

I was ready to order the new system in a split second until I calculated that I would be losing money.
My transactions are small, on $5 I would be paying $0.225 with the new system or 0.1375 with old iPad stand.

On 5000 transactions it would be $1125 vs $ 687.5 ($437.5 lost)
And I have a lot of smaller transactions that are $1-$3.5 where it will cost me even more.

I love the new system, unfortunately paying $999 to have a fancy system won’t justify higher transaction cost. (For business with small transactions.)