thread Re: Connecting to Quickbooks in Archived Discussions (Read Only)

Connecting to Quickbooks

Body — Sat, 04 Nov 2017 17:02:41 GMT

I can't connect to Quickbooks. I get to the screen that says "Continue and set up QuickBoooks" but then nothing happens when I click on it...

Re: Connecting to Quickbooks

Chad — Tue, 07 Nov 2017 05:25:08 GMT

Hey @Body, are you using QuickBooks online or Quickbooks for Desktop?

I'll keep an eye out for your reply!

Re: Connecting to Quickbooks

Body — Tue, 07 Nov 2017 14:00:25 GMT

I'm using online self employed. When I spoke to someone at QuickBooks yesterday, they said that self employed can't be connected to QuickBooks. Is that correct? Square doesn't specify this when promoting syncing with QuickBooks.

Re: Connecting to Quickbooks

Chad — Wed, 08 Nov 2017 01:23:04 GMT

That is correct @Body, at this time we only support QuickBooks Online or QuickBooks Desktop portfolio. You can find this information on our Support Center article Intuit QuickBooks and Square.

If you have any other questions please let me know! 🙂

Sync with QuickBooks stopped

HectorHandmade — Thu, 30 Jul 2020 14:27:41 GMT

Our square has always communicated with QuickBooks and suddenly it stopped. We retried the sync but nothing was updated. We need our sales to be reflected in our QuickBooks.

Re: Sync with QuickBooks stopped

Joe — Thu, 30 Jul 2020 17:47:52 GMT

Hi there, @HectorHandmade 👋 Thanks for reaching out to us here on the Seller Community! Happy to have you join us here.

So sorry to hear about the trouble with your integration of your account to Quickbooks. Sounds strange, indeed. I've gone ahead and merged your post into an existing thread of Sellers who were also looking for information regarding Quickbooks troubleshooting. Take a look at this helpful resource - it should be able to point you to some steps for ensuring your connection remains synced.

If you've followed the steps listed in this resource and are still experiencing issues, we would recommend reaching out to our Support Team directly for a further deep dive into the issue. They can take a more hands-on approach and see where the issue lays.

Feel free to reach out if you have any clarifying questions! We are here to help.

Hello im new and i dont know where to start manage in quickbooks

Scicky — Tue, 23 Mar 2021 10:24:13 GMT

Re: Hello im new and i dont know where to start manage in quickbooks

ashc — Tue, 23 Mar 2021 11:20:44 GMT

Hi @Scicky and welcome to Square/the Seller Community!

I moved your post to a thread where this question has been answered already.

Check out the Best Answer above for details.

In the future, don't hesitate to search your question first here or on the Support Center for your quickest answer too!

Re: Connecting to Quickbooks

xenbunny — Mon, 17 May 2021 20:49:30 GMT

I have tried to integrate with square via Quickbooks but I am continously receiving an error message saying it can't connect to my square. I don't know how to resolve this.

Re: Connecting to Quickbooks

isabelle — Mon, 17 May 2021 22:29:00 GMT

Hey @xenbunny!

Have you taken a look at this Support Center article?

Re: Connecting to Quickbooks

xenbunny — Tue, 18 May 2021 18:14:02 GMT

Yes I have. I have already tried the steps listed including downloading the "app".

Re: Connecting to Quickbooks

isabelle — Tue, 18 May 2021 21:42:07 GMT

Have you contacted Quickbooks Support? They handle most integration issues as the error message typically comes up on their end @xenbunny.

Re: Connecting to Quickbooks

xenbunny — Mon, 24 May 2021 17:29:39 GMT

Hi. Yes I contacted them. They have not been able to help me at all.

Re: Connecting to Quickbooks

isabelle — Mon, 24 May 2021 18:43:56 GMT

Please reply with a screenshot of the error message you keep receiving. I'll escalate to our Engineering Team @xenbunny.

Re: Connecting to Quickbooks

ConditionMeBody — Tue, 16 Nov 2021 01:39:34 GMT

I also have QB Self Employed but my question is, if I create an account for the QB Online, will everything transfer over from SE or will I have to add the information all over again?

Re: Connecting to Quickbooks

Arie — Wed, 17 Nov 2021 03:46:28 GMT

Hi @ConditionMeBody,

Thanks for reaching out to us in the Seller Community, I noticed it's your first post, welcome!

There's an automatic sync feature between Square and QuickBooks, so your transactions on Square can sync across directly. You can check out our guide to connecting QuickBooks and Square here 🙂