thread Re: If my domain points here how can I setup an email for customer contacts to my domain in Archived Discussions (Read Only)

If my domain points here how can I setup an email for customer contacts to my domain

WolfandDad — Sat, 11 Nov 2017 05:00:36 GMT

square demands that my domain points here...

How can I have an email with my domain... ie orders@wolfandbearsden.com ? since square isn't a true hosting company?

Re: If my domain points here how can I setup an email for customer contacts to my domain

VanKalkerFarms — Sat, 11 Nov 2017 16:15:34 GMT

whoever you have your domain bought from should offer email hosting. looks like you used tucows or hover.com to register your domain name and they offer email services.

Re: If my domain points here how can I setup an email for customer contacts to my domain

WolfandDad — Sat, 11 Nov 2017 17:43:00 GMT

interestingly I have the email setup there but since the DNS servers point here I apparently can't receive any emails there. They bounce back

Re: If my domain points here how can I setup an email for customer contacts to my domain

WolfandDad — Sun, 12 Nov 2017 01:49:13 GMT

apparently tucows is the registrar - bluehost.com is my webhost that I paid for prior to deciding to use squareup. I have the email setup with bluehost... it doesn't receive the emails.

Re: If my domain points here how can I setup an email for customer contacts to my domain

EJ_ — Mon, 13 Nov 2017 23:02:48 GMT

Hi @WolfandDad

Were you able to get this figured out?

It sounds like the next best step would be to reach out to bluehost.com since they're the webhost. Have you contacted them directly?

Re: If my domain points here how can I setup an email for customer contacts to my domain

WolfandDad — Wed, 15 Nov 2017 18:31:07 GMT

They say that the domain name servers have to point there then the website point to squareup for the email to work... they are going to try and do that but somehow I have my doubts and so my store may be down for the count of 96 hours or more getting it fixed.

Re: If my domain points here how can I setup an email for customer contacts to my domain

EJ_ — Thu, 16 Nov 2017 23:25:14 GMT

@WolfandDad Fingers crossed for you 🤞🏼 and let us know what the outcome is.

Re: If my domain points here how can I setup an email for customer contacts to my domain

WolfandDad — Tue, 28 Nov 2017 13:42:11 GMT

So far it seems to be working. Doing it this way also fixed the www issue that some customers were having. when you type in wolfandbearsden.com some providers added the www in front automatically and that caused a page not found error. So 50 bucks and some frustration later it seems to be working.