thread Re: Regenerating E-Gift Card code with right business name? in Archived Discussions (Read Only)

Regenerating E-Gift Card code with right business name?

Therapist — Sat, 18 Nov 2017 14:04:58 GMT

When I singed up for the e-gift cards, the business name on the digital display was mine instread on the business name. I have changed the name settings but the original code is hardwired with old data. How can I regen a new code that will pick up the business name? Thank for the help!

Re: Regenerating E-Gift Card code with right business name?

RHatch — Mon, 20 Nov 2017 17:42:36 GMT

I would think that it would eventually update the name change for you. If it doesn't you will have to contact Square Support.

Re: Regenerating E-Gift Card code with right business name?

EJ_ — Mon, 20 Nov 2017 23:05:06 GMT

Hi @Therapist

This should update almost immediately. Were you able to edit your business name from the Locations tab?

Was your correct business name still not reflecting correctly?

Re: Regenerating E-Gift Card code with right business name?

Therapist — Fri, 24 Nov 2017 11:42:16 GMT

Hi You all. Thank you for the replies. The name on the receipt has changed to the business name. Great. BUT, when I paste the code into it's target, the image/link that comes up says My Name instead of the business name. I can't figure out how to fix it and Square support has not gotten back to me in over three days now. If anyone can help I would be very grateful!

Re: Regenerating E-Gift Card code with right business name?

Therapist — Fri, 24 Nov 2017 11:42:32 GMT

Re: Regenerating E-Gift Card code with right business name?

RHatch — Fri, 24 Nov 2017 12:44:23 GMT

Sounds like your account name is incorrect. You can update it here in the Dashboard.