https://community.squareup.com/t5/Archived-Discussions-Read-Only/Take-payment-and-keep-order-invoice-open/m-p/59586#M49266 <P>Is there a way to create a sale, take a payment, but denote that the order isn't complete/shiped?&nbsp;</P> <P>&nbsp;</P> <P>I need to keep track of orders that need to have work done or be packaged and shipped, but once the payment is taken, the order closes and that's it. I realize I could run a report based on the item or a modifier and manually confirm, but really like to do that in dashboard.&nbsp; I could just keep the ticket open and invoice the customer later, but&nbsp;I would prefer giving the customer a printout or email of the order they made before they leave and I'd like to ensure payment before I waste materials completing the order. Then have an option of looking at incomplete orders, complete it, and mark it completed/shipped in the system.</P> Tue, 28 Nov 2017 08:35:41 GMT hundleybk 2017-11-28T08:35:41Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/Take-payment-and-keep-order-invoice-open/m-p/59586#M49266 <P>Is there a way to create a sale, take a payment, but denote that the order isn't complete/shiped?&nbsp;</P> <P>&nbsp;</P> <P>I need to keep track of orders that need to have work done or be packaged and shipped, but once the payment is taken, the order closes and that's it. I realize I could run a report based on the item or a modifier and manually confirm, but really like to do that in dashboard.&nbsp; I could just keep the ticket open and invoice the customer later, but&nbsp;I would prefer giving the customer a printout or email of the order they made before they leave and I'd like to ensure payment before I waste materials completing the order. Then have an option of looking at incomplete orders, complete it, and mark it completed/shipped in the system.</P> Tue, 28 Nov 2017 08:35:41 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Take-payment-and-keep-order-invoice-open/m-p/59586#M49266 hundleybk 2017-11-28T08:35:41Z