thread Re: Promo Code appearing that I did not set up in Archived Discussions (Read Only)

Promo Code appearing that I did not set up

the_raisin_girl — Sun, 17 Dec 2017 18:20:32 GMT

I am seeing a Promotion Code on my egift card page that I did not set up. There's no option for me to disable this code, since I never set one up. The cod eitself is invalid if you click "Apply" - but that's a pretty bad user exeperience to see a code only to find out that it's invalid. I don't want a promotion code to appear at all. How can I remove this? thanks!

Re: Promo Code appearing that I did not set up

Chad — Sun, 17 Dec 2017 21:00:07 GMT

Hello @the_raisin_girl!

The Promotion Code section of the eGift Card page cannot be removed. The code you see on the page is just an example. That's why it says MYDISCOUNTCODE, which is really just "my discount code" when you space it out an take away the caps.

I will make sure to pass this feedback and feature request along to our Gift Card Team! 🙂