thread Re: How do I get a device code in Archived Discussions (Read Only)

Generating device code

accesswireless1 — Thu, 04 Jan 2018 00:14:26 GMT

The title of this thread has been updated from "The device"

I signed up with Point of sale register and the device code tells me it is only for the free app..how do I get one for the register? I followed the instructions and it did not let me create with the point of sale register. Thanks

Re: The device

katieand — Thu, 04 Jan 2018 00:08:00 GMT

Hi @accesswireless1 - Are you using the Square Stand or new Square Register (with a customer facing screen and employee facing screen)?

Here's more about generating a device code which should work for both of those products.

How do I get a device code

lcturlock — Fri, 15 Nov 2019 01:02:19 GMT

How do I get a device code

Re: How do I get a device code

Valentina — Sat, 16 Nov 2019 20:53:30 GMT

@lcturlock I've moved your post here so you can see @katieand's answer and follow the link to learn how to generate and use device codes! If you need more help, please reach out.

Can anyone tell me how to retrieve my device code?

Flyinghead19 — Thu, 03 Sep 2020 17:10:21 GMT

Can anyone tell me how I can retrieve my device code?

Re: Can anyone tell me how to retrieve my device code?

Joe — Fri, 04 Sep 2020 12:28:28 GMT

Hi there, @Flyinghead19 👋 Thanks for reaching out to us here on the Seller Community! Happy to have you join us here. Welcome!

I've gone ahead and merged your post into an existing thread of Sellers who were also looking for information regarding retrieving device codes. If you are looking to create a device code for your business, feel free to check out this helpful resource.

This should get you where you need to be, but if you have any more specific clarifying questions, feel free to shoot me a reply!

Why won’t my device code work with the square point of sale app?

Bluebird1769 — Tue, 27 Oct 2020 01:42:31 GMT

I am trying to assign a new iPad a device code so I can track sales from 2 locations, I’ve created the new location in my dashboard but when I enter the device code on the iPad it says Login Restricted. This device code can only be used in the Square for Retail app. I HATE that app. I want to use my regular one. Please help!

Re: Why won’t my device code work with the square point of sale app?

AdamB — Tue, 27 Oct 2020 20:38:02 GMT

Thanks for your post, @bluebird.

Try following the steps of the managing devices by location article. I'm also merging your post into a different thread about generating a device code. If you have trouble after following the steps of that article let us know!

Re: How do I get a device code

Gbbg — Sun, 28 Nov 2021 01:06:14 GMT

Can I please have my device codep

Re: How do I get a device code

Arie — Mon, 29 Nov 2021 01:07:33 GMT

Hi @Gbbg,

Thanks for writing in, and welcome to our community - it's always great to see a new face here 👋

You can find device codes, and create new ones in your Dashboard under Devices here. Please let us know how you go!

Re: How do I get a device code

SNODGRASS — Fri, 10 Mar 2023 17:18:59 GMT

Since nobody else ever answered the question with a USABLE answer, here it is step-by-step for the love of god...

Before you get started, ensure you are signed out of the Square app.

From Account & Settings > Business information > Devices in your online Square Dashboard.
Click Create a Device.
Enter a Nickname and click Create to generate your code.
Choose to send your code via email or phone number and tap Send.
Open the Square app on your mobile device and tap Sign In.
Tap “Use a Device Code” and enter the code.

The device status in your dashboard should say Active.