https://community.squareup.com/t5/Archived-Discussions-Read-Only/Locked-out-from-Authenticator-codes/m-p/369992#M4786 <P>I had to wipe my iPhone, and was unaware I had to back up my Authenticator apps ahead of time. Now, having re-added Authenticator, it is empty of associated apps. In order for me to log into Square and re-set it up on my iPhone, it asks for my Authenticator code, which I cannot give/get because Authenticator is back at boilerplate. Catch-22. Is there a way to turn off 2FA to allow me to access my account and the app again?</P><P>Thanks for any insights.</P><P>/timothy</P> Mon, 30 May 2022 18:48:05 GMT thellum 2022-05-30T18:48:05Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/Locked-out-from-Authenticator-codes/m-p/369992#M4786 <P>I had to wipe my iPhone, and was unaware I had to back up my Authenticator apps ahead of time. Now, having re-added Authenticator, it is empty of associated apps. In order for me to log into Square and re-set it up on my iPhone, it asks for my Authenticator code, which I cannot give/get because Authenticator is back at boilerplate. Catch-22. Is there a way to turn off 2FA to allow me to access my account and the app again?</P><P>Thanks for any insights.</P><P>/timothy</P> Mon, 30 May 2022 18:48:05 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Locked-out-from-Authenticator-codes/m-p/369992#M4786 thellum 2022-05-30T18:48:05Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/Locked-out-from-Authenticator-codes/m-p/370608#M4787 <P>In order to remove 2FA and gain access to your account, you would need to contact our Phone team at 855-700-6000 <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/132626">@thellum</a></P> Thu, 02 Jun 2022 00:07:49 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Locked-out-from-Authenticator-codes/m-p/370608#M4787 JJ_ 2022-06-02T00:07:49Z