thread Re: How do i cancel my current payroll? in Archived Discussions (Read Only)

How do i cancel my current payroll?

tammi — Thu, 01 Feb 2018 17:14:58 GMT

ran payroll and need to cancel it now due to someone's payroll needing to be changed/corrected. The cancel payroll button is no longer available.

Re: How do i cancel my current payroll?

katieand — Thu, 01 Feb 2018 19:59:33 GMT

Hi @tammi - If you do want to cancel your payroll, I suggest you give our team a call as soon as possible. However, our payroll team noted that, while we can stop the direct deposit from hitting, taxes would have already been collected. So, if you want to cancel the run from being sent, you would still have to reach out to the IRS to inquire about the taxes already collected.

Re: How do i cancel my current payroll?

Bronze_Palms — Sat, 09 Apr 2022 02:26:34 GMT

@katieand I submitted payroll at 7pm and need to cancel it. I cant reach out to anyone. What do i do??

Re: How do i cancel my current payroll?

Bronze_Palms — Sat, 09 Apr 2022 02:29:28 GMT

I changed it to a check, so I will just not cut the check since I chose the incorrect amount? How should I update this for my reporting and so I don't owe the IRS extra for my mistake.

Re: How do i cancel my current payroll?

Ria — Sat, 09 Apr 2022 23:04:43 GMT

Hi @Bronze_Palms - Thanks for stopping by The Seller Community.

You will need to contact us directly to update this information if you have no surpassed the threshold for changes. It’s very important that this information is accurate. Payroll support is available Monday - Friday 6 AM - 6 PM PST. The telephone number is (855)700-6000.

As always, feel free to stop by The Community with question, concerns and even feature requests. We are more than happy to assist. ✨