How do I manage Facebook review request email campaign?

Robbie2618 — Tue, 13 Feb 2018 08:03:52 GMT

I just started a email campaign to ask for facebook reviews. But after following the steps it never gave me the option to test the link. I dont want to send emails without the ability to test the links first. Also it doesnt show me the email list, I do not want to send emails to people ive already interacted with.

I have cancelled the campaign untill I can fix these. I would hope your answer to this is not that Square hasn't set this up yet to do this becouse well, that would mean you guys dont care and its such a simple but very important task.

Sincerely,

Bobby Haney

Re: How do I manage Facebook review request email campaign?

puka — Wed, 14 Feb 2018 20:58:56 GMT

Hi @Robbie2618 - Thanks for reaching out. When you create a campaign, there is an option to send yourself a test email on the Review & Send step of the process.

Since the Facebook campaign sends to your Reachable and Regulars customer groups, you can view those groups to determine which customers it is being sent to and edit your customers from there.

Hope that helps!

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How do I manage Facebook review request email campaign?

Re: How do I manage Facebook review request email campaign?