thread How do I look up a refund by transaction? I’m showing a refund in my dashboard but didnt make one in Archived Discussions (Read Only)

How do I look up a refund by transaction? I’m showing a refund in my dashboard but didnt make one

Kellyjbluesalon — Wed, 21 Feb 2018 19:15:12 GMT

I am showing a refund when I pull up my transaction history but never actually made one. How do I look up just that transaction? It’s not showing a date, just the amount

Re: How do I look up a refund by transaction? I’m showing a refund in my dashboard but didnt make on

RHatch — Thu, 22 Feb 2018 19:34:36 GMT

Using Sale summary report you can narrow down the date by scrolling through the days untill your see the day with return dollars. Then in Transactions look for a negative amount. Click on the transaction and it will show the original sale and the return.