thread Re: I am new to square pay. I sent myself a 1.00 invoice test. It shows my home address. Can i re... in Archived Discussions (Read Only)

How do I remove my address from the bottom of the invoice?

Doodlebug — Mon, 26 Feb 2018 23:42:53 GMT

The title of this thread has been updated from: "HELPPPPPPP"

At the bottom of my invoice it shows my home address.....how do I get this off? I don't want my customers knowing my home address where I live! Thanks for any help

Re: How do I remove my address from the bottom of the invoice?

VanKalkerFarms — Tue, 27 Feb 2018 13:51:51 GMT

you can change the address of your business here. https://squareup.com/dashboard/locations

Edit: Rhatch is right that you may have different addresses under your receipt settings than your business location.

Re: How do I remove my address from the bottom of the invoice?

RHatch — Tue, 27 Feb 2018 13:44:13 GMT

This information is feed from your receipt settings. Just toggle off "Show Location".

I am new to square pay. I sent myself a 1.00 invoice test. It shows my home address. Can i remove a

alanc56 — Tue, 10 Dec 2019 02:18:48 GMT

This reply was created from merging an existing thread.

Im new here. Sent myself a 1.00 invoice test. It shows my home address. I do not want customers to know where i live. I do not have a business address. Can i delete my address when i do an invoice?

Re: I am new to square pay. I sent myself a 1.00 invoice test. It shows my home address. Can i re...

Helen — Tue, 10 Dec 2019 02:18:55 GMT

Welcome @alanc56! Check out @RHatch's reply here for the steps to remove your address from your Invoices.

Re: How do I remove my address from the bottom of the invoice?

alanc56 — Tue, 10 Dec 2019 02:29:44 GMT

Thank you. When i click your link, it asks for location n page wont do anything else. Ill just rent a PO Box.

Re: How do I remove my address from the bottom of the invoice?

ashc — Wed, 11 Dec 2019 14:34:35 GMT

Hey @alanc56,

You do have to select the location of your business when you sign into the Dashboard.

Once you're signed in- you'll navigate to > Account & Settings > Receipts to remove your address and toggle off the Show Location option.

Re: How do I remove my address from the bottom of the invoice?

vtannahill — Sun, 29 Mar 2020 22:15:15 GMT

The "show location" toggle appears to have no impact on emailed receipts. I have this turned off but the copy of emailed receipts I get with each sale still say "This email was sent to you by" followed by my business name and home address.

Re: How do I remove my address from the bottom of the invoice?

JustinC — Mon, 30 Mar 2020 23:52:23 GMT

@vtannahill - that shouldn't be happening. Reach out to CS so they can comb through your receipt settings: squ.re/contact

How do I change invoice address?

lawyerdemers — Fri, 10 Jul 2020 01:22:43 GMT

My home address appears 9n invoices. How do I change this to my office address? My linked bank account is tied to my home address. I don't want to unlink my account if I change

Re: How do I change invoice address?

JustinC — Sat, 11 Jul 2020 15:11:30 GMT

Thanks for writing in @lawyerdemers - I found the thread you're looking for. I moved you to it so you can see.

Re: How do I change invoice address?

parisfinery — Tue, 05 Jan 2021 01:27:17 GMT

I have the same issue can i get some help too.

Re: How do I change invoice address?

Joe — Tue, 05 Jan 2021 12:56:39 GMT

Hi there, @parisfinery! Thanks for hopping in here. Was the Best Answer from Pesso and RHatch able to solve your issue? If not, what specifically are you seeing?

I will keep an eye out for your response!

Re: How do I change invoice address?

Parisfinery1 — Tue, 05 Jan 2021 13:09:08 GMT

Hi yes ive tried that it does not work. It only doesnt appear on the receipt that I send. Still shows on the automated recepits

Re: How do I change invoice address?

Joe — Tue, 05 Jan 2021 13:12:04 GMT

Got it! Thanks for the quick response, @parisfinery. Would you mind flagging this over to our Support Team? They can take a deep dive with you into your settings to make sure everything is as it should be.

We will keep an eye out for your contact!

Re: How do I change invoice address?

Parisfinery1 — Tue, 05 Jan 2021 13:13:29 GMT

Hey, how do i flag to the team?

Re: How do I change invoice address?

Joe — Tue, 05 Jan 2021 13:20:54 GMT

@Parisfinery1 - if you access the link provided above, you can reach out to our Support Team.

Re: How do I remove my address from the bottom of the invoice?

queerqswag — Thu, 13 May 2021 05:35:27 GMT

I just made my first sale through Square Online and had this problem. When I navigate to receipts, the 'show location' is turned off, and when I do invoices and other receipts through Square/Squareup, my address doesn't show. But it looks like people who purchase through my square site are still provided my address on their receipt, and I can't find anywhere in the settings in Square Online (not Squareup/Dashboard) to change that.

Re: How do I remove my address from the bottom of the invoice?

JustinC — Thu, 13 May 2021 18:20:26 GMT

@queerqswag thanks for posting. Can you flag this to our CS Team since this thread didn't help out?