thread Re: How do I get my passcode? in Archived Discussions (Read Only)

How do I get my passcode?

deb4 — Tue, 05 Mar 2019 21:48:59 GMT

Please let me know how to get my passcode, thanks

Re: How do I get my passcode

katieand — Wed, 07 Mar 2018 18:04:36 GMT

Hi @deb4 - I'm not exactly sure which passcode you're referring to. Can you explain in a little bit more detail what you're looking to find? Thanks!

Re: How do I get my passcode

joanie2047 — Sun, 03 Mar 2019 23:46:37 GMT

I have a passcode that will not work on my new tablet?

Re: How do I get my passcode

puka — Tue, 05 Mar 2019 19:50:57 GMT

Hey @joanie2047 - Is the passcode you are inputting into your tablet an employee passcode or a device code?

Re: How do I get my passcode?

Soulfuljacuisin — Fri, 03 Sep 2021 11:50:39 GMT

It's asking me to put in a passcode on my phone and I don't have it I don't even remember setting one

Re: How do I get my passcode?

BernadetteA — Sun, 05 Sep 2021 00:24:35 GMT

Hi @Soulfuljacuisin Welcome to the Community 🎉

Try looking under Account Settings > Personal Information

You should see a section that says Owner Passcode (Point of Sale)

Re: How do I get my passcode

loribethsandefu — Sat, 04 Dec 2021 18:06:17 GMT

It is asking me to enter my passcode with anything I try to do

Re: How do I get my passcode

JJ_ — Mon, 06 Dec 2021 22:54:16 GMT

Hey there @loribethsandefu 👋

In this case it may be the Owner Passcode and this one can be found on your Square Dashboard under Account and Settings. If that is not the passcode then, please share a screenshot or share details on where is this passcode being prompted.

Re: How do I get my passcode

dino20001 — Mon, 20 Mar 2023 21:59:31 GMT

Yes I hace never set up passcode and I can't do anything as it pops up .. whatbis the passcode and who put it on my square and why

Re: How do I get my passcode?

dino20001 — Mon, 20 Mar 2023 22:00:52 GMT

You can't àccess any of that because it asks for a passcode!! Grrrr so frustrating

Re: How do I get my passcode?

_Violet — Tue, 21 Mar 2023 21:44:45 GMT

Hi @dino20001 - Violet here, stepping in for @BernadetteA while she's out of the office. I'm sorry to hear that this frustrating issue with your passcode has brought you to the Seller Community! 😥

Since you don't know your 4-digit passcode for your Point of Sale, I suggest logging into your Square Dashboard online to locate this information. You'll just need your email address and password to sign in there. You'll need to go to your Account & Settings page and then you'll see the passcode under the Sign in & security tab on the right.

I hope this information is helpful but please do let me know if you have any further trouble. I'll keep an eye out for your reply! 👀

Re: How do I get my passcode?

supercluster — Sat, 27 May 2023 17:31:03 GMT

For me, it was the same code that I use, to login to my Square register. The same one that I use, to see reports, on the register, or to edit items. When I went to add Square, to my iphone, it simply asks for a passcode, without explanation. It took me a bit, to figure it out. Obviously, Square could do a better job explaining, during the mobile setup process.