thread Re: Order taken and manually entered, what is my liability and for how long? in Archived Discussions (Read Only) https://community.squareup.com/t5/Archived-Discussions-Read-Only/Order-taken-and-manually-entered-what-is-my-liability-and-for/m-p/73350#M45495 <P>you can have a chargeback against you for a transaction for up to&nbsp;90 or more depending on the customer's bank.&nbsp; They can initiate a chargeback as long as it is in their bank's window allowing it.</P> <P>&nbsp;</P> <P>It is up to you whether you believe the charge and customer to be a valid transaction.</P> <P>&nbsp;</P> <P><A href="https://squareup.com/help/us/en/article/3882-payment-disputes-walkthrough" target="_self">https://squareup.com/help/us/en/article/3882-payment-disputes-walkthrough</A></P> Mon, 05 Mar 2018 20:49:27 GMT VanKalkerFarms 2018-03-05T20:49:27Z Order taken and manually entered, what is my liability and for how long? https://community.squareup.com/t5/Archived-Discussions-Read-Only/Order-taken-and-manually-entered-what-is-my-liability-and-for/m-p/73335#M45494 <P>We took an e-mail order for 2060.00 from someone we dont know, the order was processed manually and approved. What is my liability, when would it end...?&nbsp; should we ship the order?&nbsp;</P> Mon, 05 Mar 2018 19:01:41 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Order-taken-and-manually-entered-what-is-my-liability-and-for/m-p/73335#M45494 amosapparel 2018-03-05T19:01:41Z Re: Order taken and manually entered, what is my liability and for how long? https://community.squareup.com/t5/Archived-Discussions-Read-Only/Order-taken-and-manually-entered-what-is-my-liability-and-for/m-p/73350#M45495 <P>you can have a chargeback against you for a transaction for up to&nbsp;90 or more depending on the customer's bank.&nbsp; They can initiate a chargeback as long as it is in their bank's window allowing it.</P> <P>&nbsp;</P> <P>It is up to you whether you believe the charge and customer to be a valid transaction.</P> <P>&nbsp;</P> <P><A href="https://squareup.com/help/us/en/article/3882-payment-disputes-walkthrough" target="_self">https://squareup.com/help/us/en/article/3882-payment-disputes-walkthrough</A></P> Mon, 05 Mar 2018 20:49:27 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Order-taken-and-manually-entered-what-is-my-liability-and-for/m-p/73350#M45495 VanKalkerFarms 2018-03-05T20:49:27Z